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Opinion | Features
My memo to your boss
So let me guess?
You really want to come to Mumbrella360, but you’ve got to justify the time and cost to your boss?
Good news! I think I can help.
Woz not great
In this guest post Tony Prysten argues that the thousand dollar price of seeing out-of-touch Apple co-founder Steve Wozniack on his Australian tour was a waste of money.
This week, for the cost of two iPads (yep, two) I went to the Woz Live conference in Melbourne. I was not impressed.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.

Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
According to industry experts Encore spoke to, the key elements that define transmedia can be summarised as follows: platform, time, audience, adaptation, and creative collaboration.
Innovation is the remedy for the ailing magazine industry
With magazine circulations plummeting, FHM closing and rumours rife on future ownership of ACP Magazines, Paul Merrill says the only way forward is launching new titles.Eight years ago in the UK, nearly a quarter of all magazine sales came from magazines that were less than four years old. In Australia, the figure was slightly lower, but still significant. Today, the situation is very different. For a start there are so few new magazines. Yes, Masterchef briefly flared, and Top Gear made an initial impact. But Grazia and Alpha fizzled, and now ACP has shelved their plans to launch Elle.
More than a game: broadcasting the Olympics
The 2012 London Olympics will be the biggest televised sporting event of our time. Brooke Hemphill discovers the logistical challenges and technical requirements of producing the event.
From July 27 to August 12, the Australian media will go sport crazy as the Games of the XXX Olympiad, aka the 2012 London Summer Olympics, unfold. The games will be the most televised sporting event of our time as broadcasters look to master every manner of technology at their disposal.
The Voice - Australia's best example yet of social TV
I am an addict of Channel Nine’s hit show The Voice. Such is the extent of my addiction I seriously think my housemate might kick me out of our apartment for the semi-frenzied yelling and tweeting that ensues in our lounge room each time the show airs.It’s the first time in almost three years that such disagreement has resulted in less than civil behaviour towards one another, and it’s made me think it might be a microcosm of the large volume of online debate about the show and, correspondingly, an explanation for its success as a social TV experience.Why brands are the US Army - and culture jammers are the Viet Cong
In this guest posting, Dave Burgess, who painted ‘No War’ on the Sydney Opera House, claims that ‘amoral’ advertisers have copied his idea.
Culture jamming is a 28-year-old term coined by the San Francisco-based band Negativland, who declared that the ‘Studio for the cultural jammer is the world at large’.
Branded content is dead. Long live branded content
In this guest posting, Anthony Freedman argues why branded content is making a comeback.
A few short years ago, probably concurrent with the advent of the PVR, a new term emerged within the marketing communications industry; branded content. This was really synonymous with advertiser funded TV shows where programming was created by brands and deals struck with networks to broadcast them.
There were varying degrees of success with this model.
Shock advertising: 30 ads that would give Australia's ad watchdog a coronary
Is shock an underused weapon in Australian advertising, asks Robin HicksToday, Sydney agency The Cabana Boys used an image of a mouth sewn together to shock people with the idea that problem gamblers lie to conceal their habit. Is it the most disturbing image ever? No. Will it get banned by the Advertising Standards Bureau? No. But it did make me wonder why shock is not used more often in Australia – and not just by charities and government bodies. (WARNING: NSFW)
The making of ratings blockbuster The Voice
Jason Mountney goes on the set of Channel Nine’s talent search series, The Voice, to see how the format, based on an international franchise, has come together. What ingredients have gone into making this certified hit that’s rated more than two million viewers on three consecutive nights?
Mike Goldman has one of the toughest jobs on the set of the Nine network’s new talent show, The Voice. He not only has to narrate the show, but also keep the audience from losing their enthusiasm as they realise shooting TV programs takes a lot longer than the one-hour bursts they see in their lounge rooms. A lot longer.
Nine problems stopping The Global Mail from getting an audience
While it’s a shame The Global Mail has failed to make an impact on the media landscape, the signs have been there for some time.I love the concept of a well resourced, philanthropically-funded independent news site. Anywhere in the world, that’s a rare and wonderful thing. In Australia even more so. So I hope that Grame Wood gets to see his investment make a difference.
And I have no inside info on whether Monica Attard’s sudden departure is linked to the site’s failure to find an audience so far.
Regardless, here are nine areas they can easily start to address:
Journalism’s new model?
Does the launch of philanthropically funded news site The Global Mail signal a new era for journalism or is the model destined to be a passing fad, asks Cathie McGinn in this article first published in Encore magazine.With little fanfare, philanthropically funded news site The Global Mail launched in February this year.
The online-only title received a generous five-year funding commitment from businessman Graeme Wood, founder of accommodation website wotif.com, who donated $15million.
Five things that make a great suit
In this guest posting, Gareth Collins argues that the role of a great account manager is to make the work betterI’m surprised at how many suits I meet who don’t know their role in the advertising business. The question ‘what does an advertising account manager or director do?’ is frequently met with answers such as project manager, relationship manager, plate spinner or go between … and those are the nice ones.
Success is judged on the ability to manage a process, be strong administratively and get stuff done. And while a good suit needs to do all of these things brilliantly, if these are the traits that define a great suit, then I’m in the wrong job.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.
Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
The top seven...most patronising pieces of communication
Sometimes brands have big ideas. Sometimes marketers get so caught up with a grandiose idea that instead of finding engaging ways to sell breakfast cereal, they start to believe their own rhetoric. And sometimes it’s just lazy marketing. Here are my top seven inadvertently patronising pieces of communication…
1) Last night thousands of women gathered in Sydney’s Centennial Park to take part in She Runs the Night, an event created by Nike.
ACCC takes Panasonic to court over Nintendo Wii promotion
The Australian Competition and Consumer Commission is taking Panasonic to court over alleged “misleading or deceptive conduct” related to a promotion which offered consumers a free Nintendo Wii with the purchase of a plasma TV.
From November 23 to December 24 last year, Panasonic published ads offering bonus Nintendo Wii gaming consoles by redemption to all consumers who purchased a selected Full HD Viera Plasma television.
The ACCC alleges that contrary to Panasonic’s advertising, consumers could only make a valid claim for the bonus Wii by providing Panasonic with the television’s serial number, which could only be obtained upon delivery of the product.
However, there was no guarantee a consumer would receive their television within sufficient time to identify its serial number and submit a valid claim to Panasonic.
The ACCC alleges that by publishing advertisements offering bonus Wiis and failing to adequately disclose important conditions of the promotion, Panasonic engaged in misleading or deceptive conduct in contravention of section 52 of the Trade Practices Act 1974.
The watchdog is now seeking: declarations that Panasonic contravened section 52 of the Trade Practices Act; an injunction; corrective advertising; an order that Panasonic review and revise its internal business operations; an order that Panasonic establish and maintain a compliance program; and costs.
The matter will be heard in the Federal Court on February 17.
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Comments
23 Dec 09
12:33 pm
Panasonic is not alone in this poor marketing strategy. Sony is also running a promo like this offering a blue-ray player.
I brought a Sony LCD last week and upon buying I realised to claim the blue-ray they are offering I may have to wait several weeks.
Only when you go online to register your product and make the claim you understand how long its going to take to actually get the bonus product.
To prove you are the owner of the product, one has to take a photo of back of the television to show the serial number, a copy of the product registration email you receive, then the ‘original receipt’, which apparently they are going to return it to the customer.
I don’t understand why they trick and put the consumer through such process when people have no time to do such things these days.
Anyway the wait is on and I’m sure there are many like me waiting to get their bonus claim.
Why can’t these companies give the product then and there when the cosumer pick up the product from the store and keep them happy than taking them for a ride like this?
I think it is time someone take Sony also to the court.
23 Dec 09
1:00 pm
I went through this with Sony last year when I was given a PS3 with the purchase of a Bravia (which I was going to buy anyway.)
Yes, I had to send in the paperwork and the original receipts. The receipts were returned and I had the PS3 in a couple of weeks. It was no drama.
As for the marketing mechanism, this is nothing new, it has been around for ages. How many marketing claims are made these days without an asterisk?
23 Dec 09
1:20 pm
someone at the ACCC didn’t get their Wii and now they’re pissed.
23 Dec 09
10:15 pm
By Redemption! Those famous last words.
I received a Blue ray player with the purchase of an LCD TV – didn’t have to wait long, however was shocked to see how many of ‘bonus’ units made their way onto e-bay – made it hard for me to get bids any where near the recommended retail price!!!
29 Dec 09
8:29 am
“How many marketing claims are made these days without an asterisk?”
Read the story: “The ACCC alleges that contrary to Panasonic’s advertising,”
Not enough asterisk, apparently.
2 Jan 10
11:22 am
I can promise marketing campaigns free-of-strings*
*Terms & conditions apply
4 Jan 10
9:55 am
If you are involved in running one of these promotions you will realize how many ‘prize pigs’ and professional prize syndicates are out there trying to wrought the system to win. Unfortunately you have to have too many hoops for a consumer to jump through in order to redeem their free prize. There has to be a simple way promotions are set up and managed that stopped the prize pigs from winning all the time and normal consumers being able to enter and win as well.
13 Jan 10
6:44 pm
I have a good friend who bought his Panasonic 46″ plasma Christmas 2008 and was affected by this issue, and he was terribly disappointed when he couldn’t get his Wii. The bonus Wii was a definite incentive for him to buy the Panasonic.
I think Panasonic have learnt from last years mistake and improved their service though.
I bought my new Panasonic 50″ G10 on the 17/01/2009 from JB Hifi.
I filled out my claim and sent it off with my original receipt via Registered Post to avoid any lost mail risk.
While I waited I could look up the status of my claim at anytime online.
From Panasonic receiving, processing, approving and dispatching the bonus gift I was informed and in touch with them at anytime I liked and they even provided a tracking number for it on it’s way to my place.
I received my Wii and games on the 12/01/2010 with my original receipt in the same condition it left in. It also included a letter from Panasonic with warranty info for it.
I think the process was quite fair for a bonus gift, the turnaround was reasonable and a monkey could have followed the steps to order it.
However, It is a BONUS GIFT – the TV is the same price when the promo isn’t on.
So if you don’t like having to send off a claim, then don’t send it and miss out – but your TV will still cost you the same anyway.
If Panasonic left the stock with the retailers, the bonus gift could possibly influence pricing. I also doubt the retailer wants to be responsible for stock that isn’t their own or waste time processing claims.
The bonus gift deal is for Panasonic TV’s anywhere, and no two retailers are the same – and I think that is the way it is how it is.
Even if it is not for these reasons, it still is the way it is – like many things in life.
Despite all this I still think Panasonic should be held responsible for not being able to honor their end of the deal to customers in 08 – early 09.
13 Jan 10
6:49 pm
Sorry – My post should have said I bought my TV on the 17/12/2009.
It took just under 4 weeks to receive my Wii – not just under a year!
16 Jan 10
3:41 pm
The ACCC is completely correct with their action. I made a qualifying Panasonic purchase but couldn’t get delivery until after Christmas. Then when I finally had the serial number Panasonic’s web site first stated my serial no. had already been used (not by me!) and when I tried a few days later it stated the same thing but also added that my purchase needed to be within the previous 21 days. This is rubbish as I questioned the store extensively about the terms. I knew about the ACCC action and was wary yet I was advised that I only had to claim before end of Jan. There was absolutely no further information in-store stating a limited claim time. I now have to ring them to try and sort it out. The blog on their web site reveals they are giving many customers this run-around. If I don’t get what was advertised I will demand a refund. Sort yourselves out Panasonic!