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Opinion | Features
How bosses can build trust by baring themselves to staff
In this guest post, Simon Rutherford, CEO of Slingshot Media, argues that bosses should be vulnerable in front of their staff.
Winston Churchill once said: “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”
Fake it til you make it...as a radio newsreader
In a piece that first appeared in Encore, Emily Hoskins from ARN tells us how to do her job.

What does a radio newsreader actually do?
A radio newsreader has to be switched on from the moment they sit at their desk. At the Australian Radio Network each journalist writes, researches, edits and reads their own news bulletins under tight deadlines – every 30 minutes during the breakfast shift and every hour after 9am.
Keith Reinhard on freedom to fail, winning back Maccas and how agencies can survive
In an exclusive interview in Cannes today, advertising icon Keith Reinhard, one of the founding fathers of what is now DDB Worldwide, talked to Mumbrella’s Robin Hicks about freedom from fear, his favourite ads of all time, winning back McDonald’s and why the most important thing in advertising is passion.Savage counsel - little white lies
In a piece that first featured in Encore, Chris Savage tackles your career and agency dilemmas. This week, he talks about when it’s okay to lie to clients.

Hi Chris,
I often find myself telling little white lies at work – I tell people on the phone that I don’t want to speak to I’m about to duck into meetings. I told my colleague her new haircut was great when really it wasn’t and I praised someone’s work when actually it was kind of shit. After each of these occasions, I felt pretty terrible and wonder if you could tell me how can I speak with candour in the future – for my sake and others.
How to build a culture
How important is a company’s culture and how do you ensure you are breeding a good one? Matt Smith investigates, in a piece that first appeared in Encore.When production companies Cordell Jigsaw and Zapruder’s Other Films merged early last year, bringing the staff together within the walls of the Zapruder building proved to be something of a challenge. While the two companies weren’t strangers to each other due to six months of talks and negotiations, working together on a full-time basis was a different story.
Q&A Damian Keogh
In a piece that first featured in Encore, Val Morgan CEO Damian Keogh reveals his potential alternate career.
Who is the most powerful person in Australian media and why?
I’d say Kerry Stokes, slightly ahead of Harold Mitchell and Kim Williams. He controls the entity with the largest revenue across free-to-air, online, magazines and newspapers. On pure size alone, his influence and leverage over advertisers, media agencies and consumers is unmatched. Harold is still the king in media, slightly ahead of John Steedman, but Henry Tajer and Leigh Terry are the heirs apparent. Kim Williams controls News and that’s a big base to work from.
If a violent game is okay, then so is using a violent ad to promote it
An ad for video game Dead Island Riptide was banned by the ad watchdog. James Whitehead of online entertainment publisher IGN argues that it was the wrong call.A fortnight ago, it emerged that the Ad Standards Board had banned a television commercial for the video game Dead Island: Riptide, due to its depiction of violence – specifically suicide.
Why content makers are leaving our shores
In a piece that first featured in Encore, Craig Anderson says there simply isn’t enough opportunity for content makers in Australia, especially for those making comedy.Last year I had multiple meetings with production companies in Australia and discovered that apart from the odd commercial campaign, there’s no proliferation of paying platforms for comedy. From my own experience there’s iView, which will buy content once it’s already been made (though I live in hope that it will one day be granted the financial power to commission content). I’ve also had the odd informal commission from the SMH iPad consisting of two narrative series and a comical review show. But none of these endeavours were financially viable.
Managing your management style
In an article that first appeared in Encore, Stephanie Brown says the advertising industry often leaves people ill-equipped when it comes to managing staff, especially when they’re promoted into management roles.Managing people is hard. In fact, I actually think it’s the hardest job in the world. With no disrespect intended, I often joke that if my job didn’t involve other people to manage, it would be a walk in the park. I could get about my day’s work in a nice, linear fashion, happily checking off my to-do list as I go. I’m a process-orientated person. I get a kick out of getting things done.
Why the Facebook chase is making brands treat consumers like morons
You know how we look back at quaintly patronising ads from the 1950s and wonder what on earth the advertisers were thinking?
I’ve got a feeling that in a few years time, we’ll be looking at the behaviour of big brands on Facebook the same way.
An entire generation of marketers – or at least a sizeable proportion of them – have lost their minds.
So many have become so obsessed with generating user interactions at all costs, that all thoughts about overall brand perceptions or long term marketing goals have vanished. All that counts now, is generating likes and comments at all costs.
Blog this!
Paid content, sponsored posts and brand ambassadorships – in theory, today’s blogger can be just as valuable to brands as mainstream media. But does blogger outreach actually work? In an article that first appeared in Encore, Nic Christensen investigates.“I get approaches from PR companies constantly,” says blogger and author Kerri Sackville, with more than a hint of exasperation. “I have never done a sponsored blog, on my own site, but that doesn’t stop them from asking.”
McLennan right man for job
It’s all change at troubled broadcaster Channel Ten with new directions, new executives and a brand new CEO. Managing director of Adstream Peter Miller says Hamish McLennan is the right man for the job, in an article that first appeared in Encore.I am a bit of a schmuck when it comes to movies. I love romantic comedies. My favourite is One Fine Day with Michelle Pfeiffer and George Clooney.
Q&A with Richard Herring
In a piece that first appeared in Encore, CEO of APN Outdoor Richard Herring talks media.Who is the most powerful person in Australian media and why?
I don’t know if there is one person in particular. The fragmentation of traditional media and new entrants has made it a more level playing field with regards to major influencers. As was demonstrated with the recent media reform recommendations, together, the broader media community still has a very influential and powerful voice.
What one medium could you not live without?
Outdoor – clean, entertaining, evocative and informative.
Q&A with screenwriter Craig Pearce
Craig Pearce, screenwriter for The Great Gatsby, spoke to Encore about working with Baz and writing for 3D.

How did you get into script writing?
I always loved stories and acting and dressing up and being anything but myself and I never realised that was not something other people did. After leaving high school, I did a three year acting course at NIDA but always thought I would one day write. Baz was a good friend and he had a theatre company. He wanted to extend a 20 minute version of Strictly Ballroom. We got it to 45 minutes then he was approached by producers to turn it into a feature film. I started helping him out on the film while they were looking for a real writer but eventually Baz had to go to the producers and say, “There’s this guy who’s my best friend and he is a really good writer”. To the producers’ credit, they believed in Baz so we had two weeks to re-write it.
Savage Counsel - winning pitches
Chris Savage tackles your career and agency dilemmas in his weekly Encore advice column.

Hi Chris,
It seems we have to increasingly pitch for everything. Even with existing clients, we’re now expected to pitch ideas, competitively, for every project. We’re winning about two out of five of what we’re pitching for. It’s a huge burden on our time and budgets. What is your secret to winning a pitch presentation? How do we make sure our presentations are a knockout?
Apparently editors nurture their journalists by telling them it’s okay to get stuff wrong
Good to see that social media stormtrooper Laurel Papworth was doing her bit at the Media 140 conference in Sydney to improve the audience’s understanding of how newsrooms work.
“I do wonder if journalists are a little bit cossetted, by having an editor that has a loving, guiding hand over their work, saying to them ‘Never mind if you get something wrong’. Because as bloggers, I know that my audience is pretty tough on me.”
Well done, Laurel, that’s an uncanny reflection of the typical newspaper morning conference. Everyone knows how nurturing editors generally are, expecially of journos who make mistakes. Well researched, old bean.
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Comments
6 Nov 09
5:30 pm
Groan.
6 Nov 09
5:46 pm
Thanks for reminding me Laurel, I need to get back and organise the care bears for Monday’s news meeting.
6 Nov 09
5:47 pm
Oh that was my attempt at humour – but journos came up afterwards with much love for their editors.
Impressed that you once again caught the big picture stuff Mumbles. Let’s see: someone unfollowed me on twitter. Blogged? CHECK. Someone wore my name tag at a conference. Blogged? CHECK. I fell out of the Power150 for 5 minutes while I changed my blog over. Blogged? CHECK. I made a joke at a conference that fell the teeniest weensiest bit flat. Blogged? CHECK.
Keep up the good work old bean – it keeps the nutters off our blogs and on yours.
6 Nov 09
6:34 pm
rivetting.
if a laurel papworth speaks at a conference, but no one is listening, does she make a sound?
7 Nov 09
9:16 am
There’s nothing more entertaining that people who have never worked in journalism commentating on how journalism should work
8 Nov 09
12:43 pm
Thanks for picking up and running with this one Tim. I too heard this little pearl of wisdom from Laurel at Media140 and nearly choked on my iphone.
I feel very sad that she’s never enjoyed that special kind of ‘love’ that an overworked, cranky deadline bound Editor likes to dish out to their journos… especially when we make a mistake. Hilarious indeed.
8 Nov 09
6:42 pm
Laurel, I think the point is coming through loud and clear.
Namely, that you haven’t the faintest what you’re talking about.
9 Nov 09
8:23 am
Is she constipated or something? Big picture? There was no picture in that speech just a few poorly placed brush strokes.
9 Nov 09
3:52 pm
“It’s okay to stuff up”……..bloody hell, I have never met an editor who didn’t have a bowel collapse over a mistake in his/her publication. And, someone was going to pay for it!!!
9 Nov 09
9:02 pm
As an ex newspaper hack I’m really surprised that Laurel Papworth didn’t get laughed off stage, dragged back on and laughed off again.
Does she actually have any real life experience – in a newspaper, as a marketer, client side or agency?
Those that can do, those that can’t teach, and those that can’t teach, based on this clip, well that’s Laurel Papworths specialty.
9 Nov 09
10:01 pm
“Does she actually have any real life experience – in a newspaper, as a marketer, client side or agency?”
I based my humorous comment on work I did at both News (in Adelaide) and Fairfax, in the 1980s and 1990s, particularly Fairfax editors, bless ‘em. Also I have worked a handful of agencies since 1993 and my client list can be seen at http://laurelpapworth.com/testimonials/ including working on a project that went on to win an Emmy award in interactive/social media.
“Those that can do, those that can’t teach, and those that can’t teach…”
I teach at the University of Sydney (since 2005) and Australian Film TV Radio School (1 year) on social media. I have run workshops for many industry organisations in Australia and Asia as well as private workshops for global companies. You can find the latest course information on my site.
I would’ve thought research would be a function of a newspaper hack, even an ex one? Though if you only get your information from @Mumbrella …
Thank you for asking,
Laurel @SilkCharm
PS Mumbles, friends of mine are commenting and it’s not being approved. Deliberate or in your spam folder?
9 Nov 09
10:57 pm
Hey Laurel,now that you’ve latched onto Twitter as your gravy train, are you still defending Second Life and pretending it didn’t basically die and turn out to be a huge waste of time, effort and expense for ABC, Dell, Telstra et al, as you once famously tried to do with SMH?
9 Nov 09
11:19 pm
I’d be unlikely to say that Second Life was dying when in fact it has grown enormously and today has the most active members that it has ever had. Don’t believe everything you read in the Press about virtual worlds being niche – they have huge investments this year and 60 movies are currently in production with major studios based on games and virtual worlds.
Not sure which article in the SMH – sounds more like the presentation I gave at PANPA (the conference for media proprietors in SE Asia/Australia/NZ).
9 Nov 09
11:33 pm
Can’t help but think this is a particularly bitchy backlash over nothing, even for this site!
10 Nov 09
9:36 am
Agreed Jen. I am seriously beginning to pity Tim that, like a school ground bully, he has to pick on Laurel this way. I suspect it’s because she has come to represent the social media ‘camp’ and is an easy target for him. His fascination also borders on stalking in how he picks up on minutiae. But regardless it explains in the end why Laurel and other Australian media sites who understand Social Media, are much higher than Mumbrella in the charts like the AdAge Power 150 marketing and media – they engage with real people and not those role playing inside corporate entities.
10 Nov 09
7:47 pm
Thanks for your bio @Laurel – looks like some great real world experience 10-20 years ago.
13 Nov 09
7:01 am
As Laurel’s editor @Gary, did you tell her that its OK for her to get her media140 content wrong?
13 Nov 09
7:28 am
Aplet he is also her boyfriend, which is why he defends her every where he goes. Must be a full time job these days
18 Nov 09
1:59 pm
Mumbrella takes a fresh angle on reporting the media and marketing news, but It makes me sick to read the comments by a smarmy, arrogant, inner clique of people picking on others in the industry.
It’s unprofessional and there doesn’t appear to be any code of conduct behind it – it’s simply open slather.
Sure, let’s be witty and smart, incisive and critical. Still, is there really a need to turn on the malicious personal commentary? Methinks it says more about the person commenting than it does of the person you throw stones at.
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