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Opinion | Features
Got a book in you?
From journos to ad execs and PRs, these days everyone seems to have a book in them. But what does it take to get published and will you actually make any money? In a feature that first appeared in Encore, Brooke Hemphill finds out.Attention wannabe authors. Forget big fat advance cheques and living off royalties. The reality of having a book published today is another story altogether. There are only two reasons you should even consider sitting down at your computer to bash out a manuscript – passion or profile.
Savage counsel
In an article that first appeared in Encore, Chris Savage tackles your career and agency dilemmas in his weekly advice column.Hi Chris,
My clients seem to be demanding more and more from us. At the same time, it seems many of the younger people in our industry simply don’t have the client servicing skills my generation grew up with. How do we instill in our executives some of the good old-fashioned behaviours that would keep a client happy and loyal?
Fake it til' you make it... as an ad agency receptionist
From dressing the part to playing the gatekeeper, Leo Burnett Sydney’s Susie Henry tells us how to make it as the face of adland in a piece that first appeared in Encore.What does a receptionist in an ad agency actually do?
Well, there’s the frantic every-day, all-day stuff of deliveries, courier bookings, doing expenses for directors – always challenging – plus arranging all the travel. But one of my main jobs is counselling the account service people. I also keep up with all sports information to discuss with our sports-loving clients – because who wants to be bored while they’re waiting? And I know how they like their coffee. You need to know everyone – from accounting to HR. I’m also the go-to for all catering and sending flowers.
Whose views skew the news? Media chiefs ready to vote out Labor, while reporters lean left
Most journalists lean left-of-centre, says Folker Hanusch of the University of the Sunshine Coast, in a post first published on The Conversation.Most Australian journalists describe themselves as left-wing, yet amongst those who wield the real power in the country’s newsrooms, the Coalition holds a winning lead.
But while the media’s political leanings will no doubt be debated in the lead-up to September’s federal election, our study has also found other largely unscrutinised biases remain – particularly whose views disproportionately shape the news.
It's time for a new New Wave in the film world
Government funding bodies are lazy and decadent, says industry veteran Michael Thornhill but in a piece that first appeared in Encore, Ed Gibbs begs to differ.I vividly remember the time I first saw Animal Kingdom, David Michod’s breathtaking labour-of-love feature debut. The press screening was half empty, despite the film winning the Grand Jury Prize at Sundance just months earlier, in 2010. Yet its superb performances, stylistic flourishes and overall polish left me speechless. Could this really be a feature debut, an Australian one at that, I wondered, almost out loud? It seemed too good to be true.
Going cold turkey on an agency addiction
Life is sweet for freelance writer Max Kitchen, but in a feature that first appeared in Encore, he admits his struggle against returning to the agency fold.I’ve never taken heroin. But I suspect if I had, the temptation to try it again would not be too dissimilar to the lure of returning to agency life.
Can sport save Ten?
First there was the Grand Prix. Next came the reported $500m bid for cricket rights, then Ten secured the 2014 winter Olympics. So, can sport save the ailing network? In a feature that first appeared in Encore, Nic Christensen investigates.The television sports rights bidding process is a bit like a game of poker.
Check, fold or bet. Those were the options for the Ten Network last week when it had to finalise its bid for the cricket rights.
Andy Lark: good for the marketing of marketing
I can still remember the first story I wrote about Andy Lark, when it emerged that he was to be the new chief marketing officer of CommBank.
It was immediately clear that Australia was about to meet an interesting marketer, one who blogged and tweeted and thanks to his time at Dell in the US was digitally savvy. Even two years ago, that was a big deal. The fact that he also had a stint in public relations gave him an absolutely intriguing background before he even arrived.
Storming the media barricades - advice for young journalists
This week Mumbrella’s Nic Christensen, who began his career four years ago, gave the keynote address to would-be journalists at the Media, Entertainment & Arts Alliance’s Student Day. This is an edited version of his speech.Good afternoon, I can remember distinctly the last time I was in this room.
It was 2009 and I was sitting where you are. I’d come to this event, a friend and myself — from memory we sat up the back — and I can remember at the time wondering if I’d ever get a job as a journalist.
It was only four years ago and then as now getting a job was ultra competitive but I’m not sure there was quite as much media ‘doom and gloom’ as there is now…
Paywalls will help fund campaigning journalism
In this guest post, News Limited’s group editorial director Campbell Reid responds to the views of ninemsn’s Hal Crawford that the company’s push into metered paywalls is about data rather than dollars.Hal Crawford is both right and wrong in his article which argued that our digital subscription plans are all about the data.
Fake it 'til you make it... as a features editor
Cosmo’s Kate Leaver tells us how to bluff it in her job in a feature that first appeared in Encore.What do you do, as a features editor?
Really, play with words and ideas all day. At any one time, we’re working across three issues of the mag – getting one on its way to the printers, pooling all the words together for another, and planning the issue after that. It’s busy but it’s a pretty magnificent process.
Savage counsel - JFDI
Hi Chris,I run a medium-sized agency that is doing pretty well. As the leader, I am finding my workload just seems to go up and up. I am struggling to stay motivated and particularly to tackle the bigger and tougher challenges I have to face every day. How do I keep up the energy when there just seems so much to do? How do you do it?
Productive, successful executives are those able to consistently tackle difficult and big challenges. It’s a constant struggle for me so I know how you feel. How do the successful leaders do it?
Q&A with Brett Clegg
Brett Clegg, group director – business media, Fairfax Media, in a Q&A that first appeared in Encore, on the journo who refuses to work with him – his wife.Who is the most powerful person in Australian media and why?
Hard to go past Rupert Murdoch. He controls the single largest and most diverse portfolio and is intent on leveraging its scale (and, of course, influence). He’s an innovator and his will to win is obvious to all.
The experiential experience
Anyone can throw up a tent in a high-traffic area and harass the general public, but what does it take to pull off an effective experiential event? In a piece that first appeared in Encore, Matt Smith investigates.A television commercial can easily be muted and ignored, but try ignoring a purring, squirming cat in your arms. That was the experience awaiting passers by in Sydney’s Martin Place in October last year when Mars Petcare built Whiskas Kitten Palace.
The News Limited paywall isn't about revenue. It's about data
In this guest post, ninemsn’s editor in chief Hal Crawford argues Fairfax Media and News Limited’s new paywalls won’t draw much revenue, but will generate data. And they’re late to the data party.When I first learned that ninemsn’s major digital competitors Fairfax and News Ltd were going to introduce paywalls across their mainstream properties, I was excited.
Every obstacle thrown in the way of their audiences is an opportunity. People hate friction and anything that makes life difficult on a rival site is a chance to get them on yours.
Droga5 pulls back on claim that VB handled its own Facebook page
Ad agency Droga5 has clarified its statement that its former client VB directly manages its own Facebook page, after the ad standards watchdog found the brand responsible for abusive comments on the page left by consumers.
After VB’s parent company Foster’s told the Advertising Standards Board that comments had been left up as a mistake by the agency, attention shifted to creative agency Droga5, which was removed from the roster earlier in the year.
But Droga5 initially told Mumbrella in a statement: “The VB Facebook was always, and still is, handled by the client directly.”
Foster’s meanwhile told Mumbrella in a statement: “The response to the ASB includes an explanation of the process involved in monitoring Facebook, however CUB will not name the agency concerned as we believe the issue is CUB’s responsibility.”
Droga5 has now issued a further statement to Mumbrella saying that it did not mean to claim the client handled the page directly. It said: “The social media management of this campaign was not in Droga5′s remit and was handled by another agency on the client’s roster.”
Asked whether this meant the agency was withdrawing its claim that it was handled by Foster’s internally, the Droga5 spokeswoman said: “I was saying that the client, or in this particular case the external agency they appointed, was handling the Facebook management , not Droga5.”
Mumbrella understands that the social media agency behind the VB page is in fact STW’s Pulse Communications. The agency told Mumbrella that none of Pulse’s spokespeople were in a position to comment.
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Comments
7 Aug 12
2:41 pm
You can argue if it is the agency’s responsibility or the marketer, but ultimately the point being made here is about defining social media.
The Advertising Standards Board has set a precedent. Basically they have placed a capital M on the term social Media to remind us all that the commercial use of social networks is a media?
After all, consumers participate in social networks, but when this is used for commercial purposes, it become a media, and should not all media and all publishers of media be held to the regulatory and legal standards expected of a media publisher?
7 Aug 12
3:13 pm
Tim you should dedicate a weekly social “train wreck” column
Memo: VB, Brands don’t work m-f 9-5 either does social media…Outsource it to specialist social monitoring, moderating and engagement centre out of hours here http://www.onesmallplanet .com.au
7 Aug 12
3:39 pm
VB is one of my favourite bevos. I’d happily drink them to monitor socialy guideline.
What.
7 Aug 12
3:52 pm
100% right Darren. If you write it. If you publish it. You take responsibility for it. End of story.
7 Aug 12
4:33 pm
Darren is right. Once you have utilised a channel under commercial perspective you need to accept the good with the bad.
When it comes to Facebook, brands own their own little channel and become publishers with all power to moderate, delete or facilitate content. As facilitator and guardians of the channel they also hold the ability to balance and regulate the messages.
7 Aug 12
5:25 pm
Go Graham Lang!!
Lucio, Darren is pretty much spot on.
HOWEVER, VB didn’t “publish” the comment. The engaged FB user is the publisher. If VB doesn’t moderate…..then an argument could be had on that point.
Brands are increasing becoming “publishers”….and in doing so, will learn most of the hard lessons Rupert etc did.
7 Aug 12
6:20 pm
Clive, I think the precedent is fairly clear here Clive. If you control or manage the content then you are responsible for the content. Facebook allows the page owner to remove comments at their discretion. To argue that that the manager did not publish (as in personally activate the submit button) but it was the Facebook user who actually published the offending comment or content is a mute point. In the case of defamatory publication, both the writer and publisher are held accountable. It surely should be no different for other regulatory or legal requirements.
7 Aug 12
6:39 pm
Clive, are you 100% sure? If I write a letter to the SMH and it appears on the SMH Letters to the Editor page, aren’t SMH still the publisher.
I realise the key difference is that in the physical medium not all comments/letters are published and those that are are often edited, whereas in the online medium it tends to be “you write – we publish” along with “don’t you DARE edit a word I wrote” (or correct my poor spelling and grammar).
However, if the ‘publishers’ chooses to have unmoderated comments then isn’t that acceptance that anything goes as far as public comment is concerned?
7 Aug 12
7:04 pm
I didn’t hear you Darren – yours was a mute point
8 Aug 12
7:30 am
VB may not technically be ‘publishing’ a comment on their Facebook page but they are definitely ‘hosting’ that comment by enabling it to appear and not choosing to moderate it once it has appeared.
I wonder if we can use the metaphor of the party? VB is hosting a party, they put out an invitation on Facebook to join that party. If you host a party like that and don’t hire security for the front door don’t be surprised if your party ends up on the news for the wrong reasons.
8 Aug 12
12:17 pm
The laws regarding libel and liability when publishing are anachronistic. They were written during the steam age when every word was individually set in hot metal and printed by the publisher. So the publisher could not claim they didn’t have control, as Cognitively Dissonant says they were the party host and employed editors as bouncers.
The law has failed to keep up with the Internet’s democratisation of media, the dissemination comment as news, and social media as one big unmoderated town square.
Fom outing Kings Cross murder suspects to Wikileaks, the legislation can’t keep up with where and how the public now communicates and shares opinion.
Like it or not Ad agencies will still have to comply with irrelevant laws until the sheer volume of online misdemeanors make the laws impossible to police.
8 Aug 12
12:20 pm
Or should I say Darren, the exponential potential of public input to online conversations makes the current laws about advertisers power to control what they publish moot.