Google Australia boss Maile Carnegie to depart for new role as ANZ head of digital
Google Australia boss Maile Carnegie is to depart for a role at ANZ as head of digital, after almost three years in her current role.
Carnegie’s departure was announced this afternoon by ANZ’s Blue Notes website, with president of Google Asia Pacific, Karim Temsamani, to step in until a replacement is found.
Maile will be a member of the bank’s Group Executive Committee and have responsibility for marketing including ANZ’s brand, advertising and sponsorship.
“Maile’s contribution to our Australia and New Zealand business and to the wider Asia Pacific region has been outstanding,” said Temsamani in a statement.
“I’ve loved working with her, as have her teams. Her enthusiasm for transforming the digital community is contagious, and I will really miss working with her.”
Eyres: reporting to Carnegie
In her new role Carnegie will report to ANZ CEO Shayne Elliott with Peter Dalton, general manager of digital solutions and Louise Eyres, group general manager of marketing, reporting into her.
Caroline Bendall remains as head of marketing for the Australian division.
Carnegie is a former Procter & Gamble boss who has led Google over the past few years as it tangled with government over controversial issues such as the amount of tax it paid in Australia.
Google is understood to be looking at internal and external candidates for the role.
It is understood the amount of travel and overseas commitments were a factor in Carnegie’s decision to move to ANZ.
In a video for ANZ, Carnegie said of her move: “I love the idea that I can anchor my career back in Australia, because one of the things I’m really passionate about is working more broadly on what’s going on in innovation in Australia, and the fact that I can stay in Australia working for a great company with a great opportunity like the one I’ve got is really attractive.”
ANZ CEO Elliott saidin a statement: “I am incredibly pleased to have Maile join us. Her experience at Google, her track record in building brands and business in Australia and in Asia, and her leadership skills make her uniquely qualified to lead ANZ’s digital transformation.
In a statement, ANZ said Carnegie will be charged with enhancing the digital experience for the bank’s customers and will also have shared responsibility for the financial results of the bank’s Australian and New Zealand Divisions.
Nic Christensen
Google need Jane Huxley of Pandora
User ID not verified.
I guess she never found that secretary.
User ID not verified.
Congratulations to Carnegie, who seems like a star performer. But wouldn’t the MD of Google Australia be ‘anchored’ in Australia? And wouldn’t Google Australia be a great place to help drive innovation in Australia?
User ID not verified.
Means she will forever be known as “ex-Google executive” despite a very impressive career in other roles too
User ID not verified.
is the CDO the CMO too?
User ID not verified.
Hi Duality,
It appears so for everything but the Australian division.
Cheers,
Alex – editor, Mumbrella
No more late night/early AM conference calls!
User ID not verified.
SC, there will be a few of us recalling that reference! 🙂
User ID not verified.
ANZ will want to spend some time on improving systems for staff before improving them for customers.
Common ANZ issues include:
1. A week or more to get logins for new staff members.
2. 15-20 minutes for your computer to boot up in the morning – minimum.
3. Some staff requiring access to up to 15 systems with different logins and passwords.
4. Computer issues often result in a day of downtime while India troubleshoot problems and staff wait for onsite technical assistance to rebuild their computer.
5. Few if any hot swap computers for staff with critical issues.
Good luck to Ms Carnegie – she has her work cut out for her at a bank which has massively underinvested in IT for decades.
User ID not verified.
Interesting times ahead for the “digital natives’ of ANZ……..trust leadership there will have their iWatches on (possibly both of them at the same time) soon, their Uber cars idling and studying up on platforms and ecosystems.
Culture is certainly essentially but so are people.
I can imagine that dragging the ANZ into 21st century will have to involve new thinking, fresh ideas and basically some vanguards (rather laggards) to help her.
Good luck to her, it’s a big gig and will be interesting to watch – hope this becomes a positive case study in year’s to come.
User ID not verified.
Interesting hire… important to note that the “MD” of Google Australia is essentially only the Head of Sales for Tier 1 and 2 Adwords clients. They have absolutely nothing to do with product development or engineering, not even DoubleClick reports into the same hierarchy. 2 years as head of sales at Google qualifies you to be a tech exec at ANZ, good luck ANZ
User ID not verified.
@Ben. I would have thought that ‘sales’ at Google Australia would encompass far more than just ‘Adwords’?
CBA really focused on building an a grade tech outfit a decade or so ago. It has paid off and an example of a few is their popular app, which rocks, customers like it, rate it and CBA attracts new customers.
In 2016 every corporation is a tech company. Appointing such a high profile exec as the digital lead, is a very smart move by ANZ.
User ID not verified.
@Ben – Bang on.
User ID not verified.
First day on the job at ANZ – what is this line in the P&L for Tax? Don’t remember seeing that in my last role!
User ID not verified.
ANZ continues its relentless pursuit of fashion statements. At this stage all of its client facing execs should be digital execs.
User ID not verified.
@Numbers ANZ Bank are a tech company. Their business is, in 2016, a digital business. If you pop your head under the bonnet of the banks in Australia you will find tech companies to the core. They need to hire the ‘best of the best’ tech / digital talent to evolve and make sure that they are not going to be disrupted like the taxi industry – (an industry that did not invest in tech and was there for the taking as a result).
User ID not verified.
@iwonder. That is an easy fix: give all users Mac’s. Then there is no need for a help desk, (just roll out Atlassian’s cloud systems for easy retrieval of internal answers) fixed! It is literally that easy and ANZ have the cash to spend, surely.
User ID not verified.
Is it too early to call this a complete failure?
User ID not verified.