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Opinion
How to debunk media myths
In this post, UWS’s Ullrich Ecker, John Cook and Stephen Lewandowsky argue that cognitive science can help PRs form strategies in managing media misreporting.
A growing cohort of commentators has bemoaned the descent of contemporary political “debate” into a largely fact-free zone.
How about simply focusing on what consumers want?
In this guest post, Peter Mountford argues that brands should think more about what is really going on for consumers
Who here is hoping their favourite brand of toilet paper is going to be organizing a flash mob on their way home from work today?
What the Optus web copyright victory means
In this analysis first published on The Conversation, RMIT’s Marita Shelly examines the implications of Telstra’s defeat over the online rights to the AFL broadcast deal
This week’s Federal Court ruling that Optus customers are able to view sporting matches minutes after they are streamed live without breaching copyright is a landmark decision that alters our understanding of copyright law, and has significant implications for the AFL’s broadcasting rights deal.
Does Gina Rinehart’s bite of a chunk of Fairfax make her an oligarch?
In an article that first appeared in The Conversation, Mark Rolfe wonders whether the mining magnate’s move could turn Fairfax into something resembling America’s Fox network.Australia’s richest person Gina Rinehart has moved to increase her stake in Fairfax Media, owner of The Age, Sydney Morning Herald and a number of radio stations. Rinehart has already shown her desire to play a role in public life, campaigning against former Prime Minister Kevin Rudd’s aborted mining tax. She has also demonstrated a willingness to make media investments to ensure her pro-business worldview is promulgated.
What does this latest move by Rinehart mean?
Gillard's Australia Day crisis
PM Julia Gillard’s media adviser Tony Hodges has been forced to resign over the Australia Day tent embassy debacle.
It came after it emerged he had revealed opposition leader Tony Abbott’s whereabouts, leading to both politicians being rescued by police in ugly scenes.
Mumbrella editor Tim Burrowes and advertising practitioner Jane Caro debate the topic on Weekend Sunrise’s masters of Spin segment:
The biggest cock-up I made in business
In this guest post, Chris Savage urges agency staff to live the brand.I still shudder when I think about how incredibly stupid I was when I made the biggest stuff up of my career. And then, 18 years later, I did it again. Do not make this mistake with your clients. Ever.
Hey Groupon. Thanks for fucking up email
In this guest post, Daniel Monheit warns that group deal overload is devaluing email marketingEmail marketing used to be fabulous. Back in the heady days of 2010, brands would work hard to build up well qualified databases, upon which they’d bestow carefully crafted correspondence filled with information, offers and incentives. The recipients, of course would be delighted: “Oh look! An email! From one of my favourite brands! And it’s 40 cents off at Woolies this week!”.
The staggering sway of Harold Mitchell
The Power Index today names Aegis Media chairman Harold Mitchell as the most powerful person in Melbourne. Andrew Crook profiles him.
Harold Mitchell takes pride in dispensing with the niceties. When The Power Index visited his South Melbourne private office before Christmas, fresh remains were scattered all over the boardroom table.
Share a Coke with… the moronic masses
The most-read story on Mumbrella last year, with not far off 100,000 page views, was a fairly humdrum yarn about the launch of Coca-Cola’s name-on-a-bottle campaign.The headline, “Coca-Cola puts people’s names on bottles in ‘Share a Coke’ campaign”, though hated by any self-respecting sub-editor, was loved by Google. And in rushed what can be politely described as the public.
Assumptions kill creativity
In this guest post, Gual Barwell disagrees that the sales success of the Old Spice social media campaign was overstated.Yesterday’s post from Cathie McGinn suggested the Old Spice campaign failed to connect with consumers. Based on the facts and figures, I disagree.
What Old Spice and Wieden + Kennedy has done and done phenomenally well is to create a franchise.
The SMH's readers (are wrong) editor
We are now about five months into the reign of Australia’s first readers’ editor. And I don’t think it is working.
It struck me at the time of Judy Prisk’s appointment to the Sydney Morning Herald that the fact that her boss was editor-in-chief Peter Fray was not going to be ideal if she was going to be the independent voice of the reader.
The emperor's new fragrance: Old Spice’s campaign failure
In this guest post, Cathie McGinn slays a sacred cow of 21st century marketing – the highly awarded Old Spice campaign.One of the biggest myths of recent times (by which I mean a story of great heroism and triumph we’d all like to believe but deep down know to be untrue) is the Old Spice social media campaign. It’s been much lauded and awarded as an example of outstanding content, a creative and collaborative way of connecting with consumers and driving a record increase in sales.
How reliable are radio ratings?

In this guest posting, Jason ‘Jabba’ Davis wonders how accurate radio ratings can be, since the data is collated from handwritten diaries.
So, the radio ratings season gets underway tomorrow. After a well-earned break, Australia’s commercial radio stations will renew their obsession with figures to see how many of us are listening. Are they winning or losing the ratings war?
The much feared radio survey is the only way to measure the success or failure of a station’s playlist, talent, promotions or even good old Black Thunder crosses. With six-figure salaries riding on the make-or-break nature of ratings, just how accurate are Australia’s radio survey results?
One-eyed Willy’s rich stuff: brands as movie heroes
I have just spent an entire day on a plane. I can’t sleep on flights, even after heavy sedation. So I watched seven films, back to back. Most of the new ones were truly awful and I couldn’t finish them. So I watched an old favourite, The Goonies. I have probably watched this film more than 200 times since I was a kid. But this time, with work in the back of my mind, one thing stuck out – how much brands were the stars of the film.The gospel of participation is making brands forget about mass reach
In this guest post, Simon Lawson argues that brands are becoming obsessed with getting consumers to participate, rather than remembering to deliver mass exposure.I don’t know if you’ve noticed, but a lot of brands are wasting significant amounts of time and money on ineffective marketing. Large sums are being put behind tactics which end up being too small to have much chance of influencing total brand preference.
Jetstar: We’re not the Westpac of airlines
Budget airline Jetstar has capitalised on the furore over Westpac’s decision to hike up its variable interest rate with a cheeky tactical ad.
During the unfolding PR debacle, Westpac executive Peter Hanlon told a briefing: “We don’t have a price leading strategy. We’re not the Jetstar of banking.”
The public relations nightmare got worse for the bank after it released a video attempting to justify its increase a similar to when the price of banana smoothies goes up after a storm damages crops.
Jetstar has responded today with full page press ads promotings its low cost offering and announcing: ‘We’re still the Jetstar of airlines!”
The copy adds: ‘It’s always reassuring when a company as big as Westpac also recognises our famous low fares.”
Marketing director David May told Mumbrella: “We thought about giving a free banana with every flight booked but that would have taken all our profit margin on the flights – apparently bananas are more expensive due to the weather or something.”
Meanwhile, Bankwest also got in on the Bananagate action, with its own ad featuring a banana:
Dr Mumbo
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Comments
11 Dec 09
10:58 am
No price-leading strategy? I hate to point out the obvious, but…
11 Dec 09
11:00 am
Hahah love the last quote.
11 Dec 09
11:01 am
That is an awesome quote from the Marketing Director, should have put that on the ad
11 Dec 09
11:06 am
Speaking of this – page 18 in today’s SMH (yep – I work at Fairfax) has a great Bankwest ad along the same lines
11 Dec 09
11:11 am
Love the quote from the Marketing Director! Giving Virgin a run for their money in the cheeky stakes.
11 Dec 09
12:07 pm
Jetstar 3-0 Westpac.
How to do PR & Marketing 101 – a must attend seminar run by Jetstar for all Westpac marketers.
11 Dec 09
12:30 pm
Thanks, BC – I’ve added that image to the end of the story.
Cheers,
Tim – Mumbrella
11 Dec 09
1:02 pm
Someone (people claiming it is John Safran, but I’m not so sure) has reworked the original Westpac vid – perhaps a little closer to the truth http://www.youtube.com/watch?v=EDL6vFtj-gE
11 Dec 09
1:11 pm
Just like Qantas, Jetstar will capitalise on any opportunity, remember .. they are the airline for the CASHED UP BOGANS. It just goes to show how stupid they are to have someone in their organisation saying “apparently bananas are more expensive due to the weather or something.” .. ‘or something’! Got their education out of a cornflakes box or something’?!
11 Dec 09
1:35 pm
@ Daniel Fierro he was being funny. I really hope you don’t hold a position of authority..
11 Dec 09
1:52 pm
@Daniel Fierro hey mate I just found your lost sense of humour right here under my desk, want me to put that on a courier over to you?
11 Dec 09
1:59 pm
Daniel Fierro – are you Kevin from Double Bay? You ALWAYS make me laugh!
11 Dec 09
2:26 pm
David May is hilarious – best quote I’ve seen on Mumbrella, flanked by Daniel Fierro’s bizarre, funny and misguided rant – gold!
11 Dec 09
2:53 pm
Absolute cracker of an ad and final proof that, brandwise, now and probably forever in the budget airline game, Jetstar OWN price.
Which has to be good for us, travellers cos the other budget airlines now have to try hard to own service, no hidden costs, no cancellations etc.
11 Dec 09
3:37 pm
You pay bananas, you get monkeys. Talk to Westpac’s marketing team. Oo oo!
Did he say,”We don’t have a priced lending strategy”? He should have finished with “We are not the NAB of banking.”
11 Dec 09
5:15 pm
Well done JETSTAR. You still leave the other airlines; especially VIRGIN for dead. In all respects.
Great grab at an unexpected opportunity – you capitilised on the absolutely stupid and juvenile attempt of WESTPAC “to be innovative”. And trumped them beautifully, with all the extra PR and reporting involved on ‘blogs’ everywhere. (To say nothing of what the columns in tomorrows papers will add).
And to think that dear olde VIRGIN think they are ‘the innovative one’. Rubbish.
12 Dec 09
10:09 am
Fantastic opportunistic advertising by Jetstar. I only wish they’d included the obvious gag you used in your headline: “We’re not the Westpac of airlines”, because that would have been even funnier than what they did put in the ad. Presumably they thought there might be some sort of legal risk with that, but I can’t see how there could have been, considering Westpac had used Jetstar’s brand in its comment…
13 Dec 09
4:44 pm
Dan, understand your point, but disagree. To say ‘We’re not the Westpac of airlines’ would’ve been a criticism of Westpac. I don’t think Jetstar knocking Westpac achieves much for Jetstar. By saying ‘But we’re still the Jetsar of airlines’ Jetstar makes the same point and retains the high ground. Your headline is more Virgin Blue than Jetstar.