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Opinion | Features
My memo to your boss
So let me guess?
You really want to come to Mumbrella360, but you’ve got to justify the time and cost to your boss?
Good news! I think I can help.
Woz not great
In this guest post Tony Prysten argues that the thousand dollar price of seeing out-of-touch Apple co-founder Steve Wozniack on his Australian tour was a waste of money.
This week, for the cost of two iPads (yep, two) I went to the Woz Live conference in Melbourne. I was not impressed.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.

Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
According to industry experts Encore spoke to, the key elements that define transmedia can be summarised as follows: platform, time, audience, adaptation, and creative collaboration.
Innovation is the remedy for the ailing magazine industry
With magazine circulations plummeting, FHM closing and rumours rife on future ownership of ACP Magazines, Paul Merrill says the only way forward is launching new titles.Eight years ago in the UK, nearly a quarter of all magazine sales came from magazines that were less than four years old. In Australia, the figure was slightly lower, but still significant. Today, the situation is very different. For a start there are so few new magazines. Yes, Masterchef briefly flared, and Top Gear made an initial impact. But Grazia and Alpha fizzled, and now ACP has shelved their plans to launch Elle.
More than a game: broadcasting the Olympics
The 2012 London Olympics will be the biggest televised sporting event of our time. Brooke Hemphill discovers the logistical challenges and technical requirements of producing the event.
From July 27 to August 12, the Australian media will go sport crazy as the Games of the XXX Olympiad, aka the 2012 London Summer Olympics, unfold. The games will be the most televised sporting event of our time as broadcasters look to master every manner of technology at their disposal.
The Voice - Australia's best example yet of social TV
I am an addict of Channel Nine’s hit show The Voice. Such is the extent of my addiction I seriously think my housemate might kick me out of our apartment for the semi-frenzied yelling and tweeting that ensues in our lounge room each time the show airs.It’s the first time in almost three years that such disagreement has resulted in less than civil behaviour towards one another, and it’s made me think it might be a microcosm of the large volume of online debate about the show and, correspondingly, an explanation for its success as a social TV experience.Why brands are the US Army - and culture jammers are the Viet Cong
In this guest posting, Dave Burgess, who painted ‘No War’ on the Sydney Opera House, claims that ‘amoral’ advertisers have copied his idea.
Culture jamming is a 28-year-old term coined by the San Francisco-based band Negativland, who declared that the ‘Studio for the cultural jammer is the world at large’.
Branded content is dead. Long live branded content
In this guest posting, Anthony Freedman argues why branded content is making a comeback.
A few short years ago, probably concurrent with the advent of the PVR, a new term emerged within the marketing communications industry; branded content. This was really synonymous with advertiser funded TV shows where programming was created by brands and deals struck with networks to broadcast them.
There were varying degrees of success with this model.
Shock advertising: 30 ads that would give Australia's ad watchdog a coronary
Is shock an underused weapon in Australian advertising, asks Robin HicksToday, Sydney agency The Cabana Boys used an image of a mouth sewn together to shock people with the idea that problem gamblers lie to conceal their habit. Is it the most disturbing image ever? No. Will it get banned by the Advertising Standards Bureau? No. But it did make me wonder why shock is not used more often in Australia – and not just by charities and government bodies. (WARNING: NSFW)
The making of ratings blockbuster The Voice
Jason Mountney goes on the set of Channel Nine’s talent search series, The Voice, to see how the format, based on an international franchise, has come together. What ingredients have gone into making this certified hit that’s rated more than two million viewers on three consecutive nights?
Mike Goldman has one of the toughest jobs on the set of the Nine network’s new talent show, The Voice. He not only has to narrate the show, but also keep the audience from losing their enthusiasm as they realise shooting TV programs takes a lot longer than the one-hour bursts they see in their lounge rooms. A lot longer.
Nine problems stopping The Global Mail from getting an audience
While it’s a shame The Global Mail has failed to make an impact on the media landscape, the signs have been there for some time.I love the concept of a well resourced, philanthropically-funded independent news site. Anywhere in the world, that’s a rare and wonderful thing. In Australia even more so. So I hope that Grame Wood gets to see his investment make a difference.
And I have no inside info on whether Monica Attard’s sudden departure is linked to the site’s failure to find an audience so far.
Regardless, here are nine areas they can easily start to address:
Journalism’s new model?
Does the launch of philanthropically funded news site The Global Mail signal a new era for journalism or is the model destined to be a passing fad, asks Cathie McGinn in this article first published in Encore magazine.With little fanfare, philanthropically funded news site The Global Mail launched in February this year.
The online-only title received a generous five-year funding commitment from businessman Graeme Wood, founder of accommodation website wotif.com, who donated $15million.
Five things that make a great suit
In this guest posting, Gareth Collins argues that the role of a great account manager is to make the work betterI’m surprised at how many suits I meet who don’t know their role in the advertising business. The question ‘what does an advertising account manager or director do?’ is frequently met with answers such as project manager, relationship manager, plate spinner or go between … and those are the nice ones.
Success is judged on the ability to manage a process, be strong administratively and get stuff done. And while a good suit needs to do all of these things brilliantly, if these are the traits that define a great suit, then I’m in the wrong job.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.
Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
The top seven...most patronising pieces of communication
Sometimes brands have big ideas. Sometimes marketers get so caught up with a grandiose idea that instead of finding engaging ways to sell breakfast cereal, they start to believe their own rhetoric. And sometimes it’s just lazy marketing. Here are my top seven inadvertently patronising pieces of communication…
1) Last night thousands of women gathered in Sydney’s Centennial Park to take part in She Runs the Night, an event created by Nike.
Mindshare signs up for social media monitoring
Mindshare has become the first media agency in Australia to sign up for full access to Nielsen Online’s My BuzzMetrics service which helps monitor what is being said about clients on social media sites.
Social media brand monitoring is becoming an increasingly competitive sector, with Buzz Numbers, Peer Group Media and new start up The Prosperity Principal among those making plays in Australia.
Mindshare’s Kerry Field said: “We are living in a networked age where conversations on social platforms can play a significant role in people’s purchasing decisions. Before attempting to become part of those conversations it is incredibly important that advertisers listen first. They need to understand what is being discussed, where it is being discussed, the tone of the chatter and who is actively talking.”
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Comments
6 Jul 09
2:37 pm
Great to see.
Over here are Publicis we have used both Nielsen and Sentiment Metrics dashboards for quite some time to great benefit.
These tools take the hard work out of the data capture and leave more time for interrogation and insight development.
6 Jul 09
3:20 pm
Hi Tim…Whilst at Adtech in Paris in April I was fortunate to view an outstanding presentation by the CEO of a company called LinkFluence – a research firm based in Washington, D.C. As I understand, Linkfluence is similar to Nielsens Buzzmetrics. Linkfluence specializes in mapping, monitoring, and measuring trends and opinions on the social web. The Linkfluence technology can be best viewed at http://presidentialwatch08.com – I’d be interested to know what you or others of this technology as I loved it and thought it was by far the standout product at Adtech Paris. They have not yet mapped the Australian social space but will be great when they rollout in this country. Cheers, Sime
6 Jul 09
4:32 pm
Here at Ikon/New Dialogue we have developed a propriety tool which combines multiple social networking tracking tools together with other insight research data sets and digital response analytics. We have been providing this sought after insight to clients since 2009
6 Jul 09
5:32 pm
Great to see so many agencies are embracing ‘listening’ tools. At Starcom we have also developed our own ‘buzz’ tool for clients, and for a more robust approach we also have a Global relationship with Converseon. We believe such tools will become needs rather than wants to ensure consumers feedback is considered and acted upon.
6 Jul 09
6:37 pm
Great to see such a fast pace adoption of Social Media Monitoring in 2009.
Thanks for the mention Tim.
If you are looking at Agency wide Social Media Monitoring solutions we would encourage you to speak with us at BuzzNumbers.
We are a Australian owned company, founded in 2007, with more than 50 global brands using BuzzNumbers to track, measure and report online word of mouth within Australia.
Kind regards
@nickhac from @BuzzNumbers
http://www.BuzzNumbers.com.au
info@buzznumbers.com.au
6 Jul 09
6:40 pm
Last person who offers a social media monoitoring service to spot this post and tell us about what they do loses – as it’s clearly not good enough!
On your marks…
7 Jul 09
1:51 am
This is a very interesting thread on the interest of social media monitoring. Indeed, we live in a complex environment where individuals flock together in new online spaces to talk – and influence one another – on topics of common interest.
At linkfluence (Tim, thank you very much for the mention), we have based our approach of social media analytics and monitoring on the importance of online social communities. These are the true segments of the new landscape of influence, as the sociodemographic criteria we use for media and marketing plans are the segments of the old world.
To get a glimpse of the services we offer, you can have a look at http://us.linkfluence.net/blog or http://politicosphere.net. for instance. Hopefully, we should begin rolling out our services in Australia before year’s end!
7 Jul 09
4:26 am
Hey! I just searched for and I found your site!,
7 Jul 09
4:28 am
Good One!,
7 Jul 09
1:50 pm
It might be faster if we tackle this the other way around and ask “who HASN’T … got, used or built a social monitoring tool’.
At Wunderman we have been using a combination of our global tools like SEER and PULSE since 2007, whilst also constantly assessing new platforms like those from Visible Tech, etc. It’s a hyper competitive space.
My personal favourite is still eavesdropping at a bar. Very limited predictive sentiment-modelling technology required.
8 Jul 09
9:09 am
Tim, damn you for encouraging us all to poison your blog with our commercial rants! I had been staying out of it as I’d rather leave your readers alone and have a more official social media monitoring showdown at some stage…
9 Jul 09
11:50 am
I think that Radian6 and TruCast are the best overall tools.
There are a number of aspects to social influence marketing and not just monitoring. Radian6 and TruCast have really good engagement & management functionality built in and in particular Radian6 has recently announced their integration of WebTrends data with their social media monitoring data and they also announced the integration of both WebTrends and Radian6 with SalesforceCRM.
We call this SocialCRM and I have created a draft PowerPoint deck outlining the concept and benefits here on SlideShare – http://bit.ly/PrBbC
At the end of the day though your choice of tool depends upon your goals, objectives & strategy as some people may just want to listen and not engage.
But, once you listen and have your engagement or reputation management strategy in place how will you execute and manage your engagement in the social streams? TruCast and Radian6 allow you to do all that from within the application so you can keep track of what you’ve said, when and by whom – think of a CRM application. A good social influence marketing management tool has workflow, clear roles & responsibilities defined, approval and other insight & engagement components built in.
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