‘I would rather starve then not get what I asked 4’
People can get pretty upset when a company like Domino’s stuffs up their pizza order. So upset they take to social media to vent about how unhappy they are.
Comedy duo Stuntbear have noticed that maybe these whines are actually a little bit petty, and, dare we say it, #firstworldproblems.
So, they made this video, voicing over the complaints on Domino’s Facebook page on images of refugees and asylum seekers.
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Dr Mumbo won’t spoil it for you, but it’s worth watching right to the end of the video for the last comment, which really puts things in perspective quite nicely.
It’s also worth giving a hat tip to this video from October 2012:
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I own a cafe and get so sick of the whingeing scumbags that get offended over the slightest thing, taking to urban spoon to voice their disapproval. Usually the same people that when you ask them “how was everything today?” they reply “fine thanks!”
First world problems indeed. People need to find a new hobby than being easily offended. We are breeding a nation of idiots.
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G’day Mitchell at 12.30pm. Have you thought perhaps of following up the very inane “how was everything today?” with more specific and practical questioning?
It’s the verbal equivalent of “How are you?”.
It means you don’t want an answer.
The bigger picture line is “First World Problems” but that is quickly becoming an excuse for people and corporations to not provide first world service. If your company is not actively dealing with third world poverty, disease, famine and lack of access to clean water then you’re living in my world too.
Deal with your idiot customers so that their expectations are met rather than continually ignoring them with lousy standards and promises that aren’t kept.
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So we have to put up with crap and incompetent service from Domino’s because there are people worse off than we are?
All businesses should adopt this strategy for their complaints hotlines etc. When people ring to complain about bad service and second-rate products, they can just say: “Who cares? There are people starving in Africa.”
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As Australians are lucky to live in a nation like this, I think we have a tendency to adopt that ‘spoit brat’ mentality. I think we’re all guilty of this, including myself. I think we get stuck in our own bubbles and forget to see what is beyond our “little world”.
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Sure, we sometimes need to put our problems in perspective but that doesn’t mean we have to start accepting poor customer service, poor quality products or inaccurate order fulfillment as the norm. We are entitled to receive what we pay for using our hard earned cash.
Product and service providers should take note of the legit feedback from consumers who will come back and have faith that their experience was a once off.
And they absolutely should ignore the nonsense from those that whinge and complain about the ridiculous and petty issues.
There are people in this world who will never be happy and have far too much time on their hands. Those complaining consumers will be the most vocal and threatening, sprouting “ACCC”, “lawyers”, “authorities” and will be the first consumers to declare they “will never use your service again/order from you again/tell all their friends about their disgusting experience”, but you know what, they will be back time and time again.
Politely acknowledge their feedback, have a scoff at their idiocy, share it around the office for a Friday laugh and then file it under “R” for Rubbish.
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‘I would rather starve then not get what I asked 4′
Should be
‘I would rather starve THAN not get what I asked FOR′
So many illiterate and lazy people in our generation… Teachers drill spelling and grammatical excellence into children from the age of 5, through to the age of 17 or 18 depending on which state you’re in.
How hard is it to get it right? Too hard, obviously…
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These images are heartbreaking. Reading out Facebook posts in mocking tones over such despair is far from tasteful.
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It is very unusual for customers to complain if they have received service or quality or at the very least Exactly the item or service they ordered.
Dissatisfaction and the associated feedback are subjective matters.
We cannot help the needy by living in a barrel or by sustaining ourselves with bread and water.
The Video? well, the “comedy” ideas are good, but they are hardly deeply drawn out.
The points are made, but generally seriously misplayed.
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Mumbrella used to be about media… Now it’s this garbage.
Just because there are other people doing it tough, somehow it negates real customer experiences? I think the bigger issue is why it has come to this… With businesses closing down any other avenue of easy feedback (that actually achieves something), the only option left to consumers is to whinge on social media. Because if it’s in the public eye, most businesses will actually act on it… But if they can avoid addressing the problem, they will.
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@mitchell : and your nearest Centrelink is close I hope, you don’t want to have to complain about the walk.
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Holy shit some of these commenters should be made into their next video.
It’s not the complaining that’s the problem. It’s the way these particular complaints were made and the content of them.
*WHHHOOOSH*
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I love this = I really love the perspective. I think people really do need to put their “customer complaints” into perspective. Yes, poor service can be complained about – but in the end, its only the wrong pizza, not life and death….
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Andy, love your work mate… ! luv it!
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