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Opinion
Video: How to win new business
Mumbrella Question Time saw the panel asked the secrets of winning new business. Read more »
Let’s stop the anonymous vitriol
In this guest posting, Peter Bray, boss of The Brand Shop, takes issue with negative comments from anonymous posters on Mumbrella and elsewhere.
There are very few ads that I vehemently dislike. There are also very few ads that I really love. But most ads I see on Mumbrella and other blogs I can usually take something from, whether it is information about the brand, a bit of inspiration or a “watch out”. I’m open to learning as much as I can from others, and encourage those around me to do the same.
My basic assumption, however, is that because an ad has been produced by a professional agency, and had the approval from the client, then the end result must be doing something right. Therefore, without knowing the practical rationale behind the ad, for me to have a strong opinion about whether it is great advertising would be kind of arrogant. There is a reason that awards shows ask for information about why an ad was created: they are rarely judged on end product alone.
So as someone who enjoys watching the work that our industry creates, I am stunned at the level of vitriol stemming from some people’s comments in both this blog and others. Read more »
Read his lips
This is several weeks old, but worth a look. It’s certainly an original way to deal with media criticism.It features Air NZ boss Rob Fyfe responding to weekly current affairs magazine The Listener using the medium of sign language. Read more »
Let’s not be too positive just yet – the nail is still there
It’s more than a year since News Ltd’s marketing boss Joe Talcott used the memorable analogy of a dog whimpering on a nail to describe the structural change the industry needs to go through. Read more »
The AdNews numbers that mislead the market
It’s always a tad tawdry when competitors attack each other, but I hope you’ll bear with me…
Whether cynically or through incompetence, AdNews has been misleading its advertisers by providing them with data that seems to suggest they have six times their true online audience.
Allow me to present the evidence. Read more »
Technology will help us own the agenda – all day, every day
In this opening speech to the Future Forum of the Newspaper Publishers Association, News Ltd CEO John Hartigan argued that news organisations have the opportunity to become more rather than less relevant.
Today I want to talk about a tipping point that heralds the most exciting era for journalism. The most exciting era ever.
This tipping point is already upon us. It has arrived at lightning speed, with the explosion in demand for mobile devices.
I am not consigning newspapers to the scrapheap. Not by a long shot.
But this tipping point is going to change journalism forever. In my opinion, very much for the better. Read more »
The real time shit sandwich detector
In this guest post, Clive Burcham of The Conscience Organisation, relishes the instant feedback of social media.
I’ve been making brand driven content since 1996 and often I’ve been so close to the work that I couldn’t tell the difference between if we were chomping on a shit sandwich or savouring the crème de la creme. From an audience perspective, we wouldn’t know the difference for weeks or months. What excites me most now is that we know within 24 hours if we’ve developed shit or cream. Read more »
SMH shows how to make a home page takeover work
When you’re a commercial organisation, balancing the needs of consumers with the need to make money through ads is tricky.
Among the organisations that sometimes goes the wrong way in my view is Fairfax, with its autostart video ads, for instance.
But today, a bit of unreserved praise Read more »
Inside the Foxtel factory
Having been at the launch of Foxtel’s new season the other night, nine points occur… Read more »
ABC News 24 – a handy service for niche journalists
It may not have many viewers yet, but ABC News 24 saves specialist journos having to leave their desks, argues Delimiter’s Renai LeMay
When media commentators discuss the future of journalism, they usually agree on at least one thing: It will involve much fewer generalists and more reporters dedicated to exhaustively covering niche fields. Read more »
The seven ages of Carlton Draught’s Made From Beer
Today sees the launch of “Slow Mo”, the latest instalment of Carlton Draught’s irreverent Made From Beer series.
It’s been quite a run – from the highly awarded Big Ad, to the comedy of Flash Beer, to the debacle of the abortive banned Tingle campaign. These are the seven ages of Made From Beer… Read more »
Real consumers don’t have ‘brand conversations’. They use search
In this guest posting, Simon van Wyk argues that much as marketers might wish otherwise, most consumers don’t have emotional connections with brands
I have a background in marketing, but my understanding of branding seems at odds with the 2010 opinions I see from social media commentators, marketing and advertising agencies. Read more »
Hot, censoring atheists: Google’s insight into what punters think about pollies and journos
One of the charms of Google is autocomplete, where it takes a punt on what you’re going to ask, based on what the rest of the world has been wondering previously.
And it certainly gives a few insights into the high quality of political debate about the Labor leaders in the run up to the election.
Take NSW premiere Kristina Keneally… Read more »
The copyright-busting election
This is rapidly turning into the copyright-infringing election. Read more »
Digital Fail: The gaping void in digital training is failing our industry
In this guest post, Amnesia Razorfish’s Iain McDonald warns that the industry has fallen badly behind on digital training.
Before I get accused of trolling with that headline, I’ll state what I think is obvious: The current education system isn’t producing or nurturing enough ‘digitally skilled’ individuals to sustain a growing a digital economy. Read more »
Want the Telstra results first? Ask Twitter
Dr Mumbo wonders if Telstra pulled off a corporate first for Australia with its results announcement today.
Telstra spokesman Peter Habib and online engagement manager Jeremy Mitchell live tweeted the whole affair, meaning the details were on Twitter before they even hit Telstra’s own website.
Habib managed to clock up more than 30 tweets during David Thodey’s briefing, with almost every one beginning with the words “CEO says…” Mitchell delivered a more modest three.
Mitchell tells Dr Mumbo: “The Twitter feeds went live before our websites – and at the same time as the ASX (which we have to do for legal reasons), it was first time we have done this and will be doing it regularly as a way of communicating and engaging in the online world.”
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Comments
13 Aug 09
11:08 am
Kudos – great to see such corporate bravery!
13 Aug 09
11:22 am
firefighters are ‘brave’ … it’s a novel initiative by telstra but let’s not go overboard.
13 Aug 09
11:38 am
In light of 80% of the companies (even those using it) are afraid of the implications of adopting social media and therefore do nothing as a result, this IS brave. Brave is about taking chances and doing things that others are afraid to do – so while, I agree firefighters are brave – there are many examples of bravery – so I’m not going overboard.
13 Aug 09
11:50 am
I wonder what the hourly salary rate of those two is and, at a time when telstra is laying off thousands of workers, whether spending that amount to communicate to less than 300 people is worth it.
13 Aug 09
11:52 am
Perhaps we can nut out a scale of bravery. What do you reckon we should give firefighters? 90/100?
Social media initiatives?
People who commission the 7PM project?
The next producer of Kyle & Jackie O.
I think we can get some decent metrics out of this…
13 Aug 09
12:00 pm
bravery is so subjective
there’s a firefighter that enters a burning house to save a family = pretty brave
there’s an actor that agrees to star next to pauly shore in a movie = pretty brave
there’s a flight attendant that asks naomi campbell to keep quite = very brave
there’s the aspiring senior coach who agrees to do the richmond job = extremely brave
women who go out with NRL players = amazingly brave
corporate dude who twitters quarterly results = in the scheme of the above not really that brave but when compared with extremely conservative companies a little braver than the norm
A definitive scale would be tough.
13 Aug 09
1:38 pm
I’m sure their 293 (combined) followers were very excited to get those tweets. Wouldn’t you expect the Online Engagement Manager of such a large company to have a slightly bigger Twitter profile & following?
13 Aug 09
1:51 pm
Jon, good point and as I have just started in this new position this week I will slowly build (I hope). So please feel free to follow. Cheers Jeremy
13 Aug 09
2:06 pm
women who go out with NRL players = amazingly brave? NOPE it seems for the vast majority they aren’t brave – they’re just plain stupid.
13 Aug 09
5:50 pm
If Telstra put a simple bit of code on their site then those tweets could be published on the Telstra website at the same time as Twitter (subject to the odd denial of service attack)…
Just like they do with Citysearch http://twitter.com/sydneysearch using Twitter as a CMS – that’s brave!
14 Aug 09
11:46 am
Most listed companies haven’t even touched the surface of how to use social media for investor information yet so good to see a company like Telstra dipping its toe into this water. Over the next few years expect to see a surge in social media use for listed companies as they integrate this medium as another channel for communicating their results.
14 Aug 09
12:01 pm
Agree with Ben’s comments, and great suggestion by Chris. Telstra has been somewhat of a slightly conservative company in the past, but we are slowly doing more and more within the space, learning and developing as we go, and dipping our toes in the water before jumping into the (Big)pond.
14 Aug 09
12:37 pm
I can’t wait until the ASX makes it compulsory.
14 Aug 09
7:41 pm
I heard on the side that Telstra have asked Twitter to increase the 140 character limit as they are unable to report their profit for this year =)
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