August 11, 2022 | Four Seasons Hotel, Sydney

Invaluable insights to build your financial marketing

Invaluable insights to build your financial marketing

The pandemic is just the tip of the iceberg. Australia’s finance industry is ground zero for a wave of unprecedented change, including tighter compliance regulations, digital privacy updates driven by Apple’s ecosystem, not to mention the impact of the latest federal budget.

The Mumbrella Finance Marketing Summit will examine it all and more. Be there as the industry’s most influential thinkers and leaders discuss the tough questions and dissect the latest trends across all areas of banking, superannuation, finance and insurance.

Returning to a live event in August, there’s never been a more vital time to check the pulse of the industry.


Individual Rate

 Each individual ticket includes:

  • Full access to conference
  • Networking drinks
Group Rate

Save over $130 per ticket when you purchase a bundle of five tickets. Each ticket includes:

  • Full access to conference
  • Networking drinks
Group Rate

Save over $200 per ticket when you purchase a bundle of five tickets. Each ticket includes:

  • Full access to conference
  • Networking drinks



Ash Pegram

Principal Client Advisor, Global Reviews

Ash has over 15 years of deep experience in the domain of CX, HCD and digital marketing in both local and international markets – working for international agencies such as Wunderman Thompson, McCann and VMLY&R. He has successfully led many digital transformation projects including such brands as Google, Huawei, Standard Chartered Bank and the Federal Government.

Gerard Farrell

CEO, Global Reviews

Gerard is the Chief Executive Officer at Global Reviews a competitive intelligence company that provides holistic, prioritised recommendations for digital acquisition, conversion and retention leaders. In his time at Global Reviews, Gerard has led a successful company transformation rooted in the development and delivery of world leading end to end digital intelligence solutions for tier 1 brands.

With experience founded in the launching multiple businesses in the market research space, all of which were digitally focused, Gerard specialises in developing novel intelligence solutions that drive client bottom line commercial growth. He has an extensive background working across a wide range of industries and brands, globally.

Gerard continues to oversee the development road map of Global Reviews’ solution lifecycle and bringing new propositions to market. Gerard holds a Masters in Science of Advertising, a Diploma in Entrepreneurial Studies, a Diploma in Business Studies and a degree in History and Geography.

Evan Rollins

Co-founder, Drumline Digital

Evan cares about making digital work for customers by making experiences easier and fun. Having worked in scaling personalisation and analytics with enterprise brands, he now focuses on bringing leading practices to support the wider market. His background in data science means he's no fun at parties, but he loves figuring out cool ways of using data to understand and design for customers, especially diving into moment-to-moment behaviour. 

Clea Baker

Head of Performance, Bupa

Prior to her role as Head of Performance at Bupa, Clea held senior digital marketing and personalisation roles as Growth Manager in the eBay Classifieds Group and Group Account Director at Accordant/Merkle supporting brands such as Kayo, Citibank, Allianz, Suncorp, Lenovo, UNSW, Caltex, Adobe and more. Clea has an MBA from USYD and spent 6 years living and working abroad in Italy, Spain, Germany and the UK.

Frazer Adnam

General Manager ANZ, Contentsquare

Frazer is the General Manager at Contentsquare, the leader in Digital Experience Analytics, spearheading the expansion in ANZ. With previous experience at Deliveroo and AfterPay, Frazer brings his years of customer lifecycle automation, owned channel growth, and personalization to help establish Contentsquare as a leader in the ANZ space

Arianne Miller

Head of Marketing, Crestone

Arianne Miller has spent the last 17 years of her career helping financial services brand grow market share, improve brand awareness and uplift client experience.

She recently joined Crestone, one of Australia leading providers of advice to high net wealth investors. Prior to this she spent 11 years at NAB, across the online trading, cash management, insurance and JBWere businesses. Her work has been recognised with ADMA and AFA effectiveness awards, and she has held roles both client side and agency side in creative digital and PR.

Carolyn Reid

Executive Director Qualitative, Kantar

Carolyn is a highly regarded qualitative research leader combining curiosity, co-creation and empathy with science. She uses brand and communications, strategy and concept testing, NPD and gender research to deliver powerful marketing insights to address everything from customer experience, brand strategy and innovation to creative development and commerce. 

Carolyn brings human understanding to every business challenge, to help transform brands through behaviour change, innovation, ideation and cultural insight. Illuminating the moments that matter, she provides unmatched access to insight about people’s lives, relationships with brands and cultural contexts.

Megan Whiteside

Vice President Corporate Affairs & Communications, American Express A/NZ

Megan Whiteside is Vice President of Corporate Affairs & Communications for American Express in Australia and New Zealand. In this position Megan is responsible for leading internal and external corporate communications, public relations, and corporate sustainability across the organization.

Megan joined American Express eight years ago from Commonwealth Bank, where she was Senior Manager of the Retail Bank communications function. Prior to this Megan lived in London for six years and worked for the Hilton Hotels Group as Communications Manager for its international markets.

Megan is a graduate of Griffith University with a Bachelor of Arts in Communications, majoring in Film and Television. She cut her teeth in television news production in regional Australia before moving into public relations to explore her passion for creative writing.

Tara Ness

Managing Director, Decision Design

In her 15 years of consulting, Tara has played a critical role in informing insights, strategy and design for Australia's most well-known growth and turnaround case studies (e.g. Jetstar, Optus, Medibank, Zurich to name a few). She has designed and executed large measurement and prioritisation frameworks - advising to C-Suite level working across a range of sectors, particularly in finance services.

Tara has led a CEX practice and countless strategic programs where the primary business objectives are retaining customers, reducing failure demand and cost to serve. Tara makes the complex simple, by turning CEX insights into prioritisation frameworks, her work cuts through and gains traction.

Tara is known for her passion, storytelling and practical takeaways. Most recently, she was invited to deliver the keynote at the Melbourne Australian Loyalty Association gala network dinner (and then invited back again for the Sydney event) sharing "the behavioural science of locked on loyalty" to +200 loyalty professionals.

Paula Benson AM

Head of Global Brand, Marketing & Communications, IFM Investors

Paula Benson AM is an experienced senior Corporate Affairs executive and Non-Executive Director in top NYSE and ASX firms. She has twenty five years’ experience across Banking and Financial Services, Mining and Resources, Infrastructure, Health, Education and Media. Paula is passionate about people working together to create opportunities that deliver tangible financial and societal outcomes. In 2021 she was appointed as a Member of the Order of Australia for significant service to people living with ovarian cancer, and to business.

Jonathan Buck

Co-Founder & Co-Chief Executive Officer, Open Money Group and Huddle

Paula Benson AM is an experienced senior Corporate Affairs executive and Non-Executive Director in top NYSE and ASX firms. She has twenty five years’ experience across Banking and Financial Services, Mining and Resources, Infrastructure, Health, Education and Media. Paula is passionate about people working together to create opportunities that deliver tangible financial and societal outcomes. In 2021 she was appointed as a Member of the Order of Australia for significant service to people living with ovarian cancer, and to business.

Karina Keisler

Interim Executive General Manager Public Affairs & Marketing, Australian Golf

Karina Keisler is on the Board of the Alcohol and Drug Foundation and the UN Women’s Committee for IWD. She runs her own business providing counsel to executives and Boards on reputation management including Australian Golf where she is Interim Executive for Public Affairs and Marketing. Karina has more than 20 years experience in managing reputation recoveries for some of Australia’s best known brand crises including Cricket Australia, NBNCo and Vodafone Australia. She spent a decade at Telstra in corporate affairs while undertaking her Masters in Communications.

Sweta Mehra

Chief Marketing Officer, ANZ

Sweta Mehra is the Chief Marketing Officer at ANZ and leads development and delivery of the ANZ brand strategy, communication and digital sales and personalisation – all in service of deepening customer relationships, improving ANZ brand reputation and accelerating revenue growth.

Sweta has a unique blend of 25 years’ experience in consumer research and analytics, marketing and brand management expertise.

Sweta spent more than 17 years with Procter & Gamble in Singapore, focusing on brand management across a range of categories and countries in developed and developing markets. She also led the P&G consumer research function in a number of global and regional roles.

Sweta has a passion for brand building and creating breakthrough innovation leveraging technology.  She combines her analytical skills with a deep understanding of consumer and market needs across different geographies.

Sweta holds an MBA from the Indian Institute of Management and a Bachelor of Engineering from the National Institute of Technology, India.

Kate Browne

Editor-in-chief, Yahoo Finance

Kate Browne is the head of Yahoo Finance Australia’s editorial strategy and team. Browne holds over a decade of experience in journalism, broadcast media, and corporate communications. She was previously a TV Presenter & Writer at the ABC, and has appeared regularly as a finance expert across various shows including Sunrise, Seven News, Today, Nine News, The Project, SBS world news and ABC Breakfast.

Zoe Cocker

Head of Brand and Yahoo Creative Studios, Yahoo

Zoe heads up Yahoo’s branded content studio, the only creative agency to sit at the intersection of creativity, technology, trusted editorial brands and massive scale. She is a Marketing Academy scholar with over 15 years experience working with companies that prioritise creativity and technology.

Zoe has played an instrumental role in establishing Yahoo Creative Studios as a metaverse pioneer, helping make it tangible for brands today. She is behind immersive campaigns for some of Australia's biggest brands including Officeworks, BIG W and Optus.


Victoria Berry

Head of Strategy, FutureBrand

Victoria Berry is Head of Strategy at FutureBrand Australia and she is passionate about creating and transforming brands through the local team’s bespoke strategy offering. In her role, Victoria leads the strategy team to work alongside FutureBrand’s clients and develop rigorous but simple solutions that impact real change for clients to help their businesses grow.

Her 15-year career has taken her all over the world, from Sydney to Dubai then New York and now Melbourne. In that time, she was also the lead strategist on the FutureBrand Country Index, FutureBrand’s annual report measuring the strength of perception of the World Bank’s top 75 countries. Victoria has a BA Psychology & Gender Studies and lives in Melbourne with her husband and two young children. 

Melody Townsend

General Manager - Retail Marketing, BOQ Group

Melody is the General Manager - Retail Marketing at BOQ Group, responsible for marketing communications across Bank of Queensland, Virgin Money and ME. A senior marketer,

Melody has worked with local and global brands in automotive, freight and logistics, e-commerce and banking.

Logan Walsh

Media Products Manager, DBM

With experience in the New Zealand and Australian research industries, Logan has worked closely on NPS, CX and market metrics for Australia’s largest financial services brands. His passion is taking a step further to uncover what really makes customers tick.

In his role as Media Products Manager at DBM, he works with retail banking and insurance clients to maximise acquisition and retention strategies.

Sonia Marine

Director, Consumer & Media View (CMV) AU Commercial Lead, Nielsen

With over 20 years of experience in the media industry, Sonia has worked in a variety of media and research agency roles across a diverse client base including the Retail Banking, Telecommunications, Auto, QSR and CPG categories.

In her current role at Nielsen, Sonia looks after their Consumer & Media View service and has a passion for collaborating with brands, their agencies and publishers to unlock data-driven consumer insights that improve marketing investment decisions in today’s evolving media landscape.

Gary Nissim

Managing Director, Indago Digital

Gary Nissim is Indago Digital’s Managing Director and a sought-after digital marketing commentator.

His area of expertise is customer acquisition strategy and given search marketing is still the best acquisition media out there, paid media and SEO are his specialist areas. Gary has spent decades growing digital marketing ventures across any-to-all digital channels for a range of agency groups and brands in the UK, Australia and New Zealand, and he’s a trainer for Google Squared Online, Australian Institute of Management, ADMA and the IAB.

His agency, Indago Digital, is an independent search marketing and Google Premier Partner agency that provides specialist SEO, paid media, data insights and consulting services to organisations across the finance segment.

Peter Dimakidis

Chief Technical & SEO Officer, Indago Digital

Peter (Dimo) Dimakidis is Indago Digital’s Chief Technical and SEO Officer. He’s worked with the country’s largest brands and evolved over his 20+ year career into a sought-after pioneer of new and innovative approaches to the technical and data-driven elements of digital strategy.

His insights and strategies are used across organisations to drive conversions, boost customer satisfaction, become more efficient, discover new revenue streams and, generally, make informed strategic decisions.







Mumbrella's Finance Marketing Summit will bring together Finance Marketers from across Australia. Hear what some of the brands making the biggest waves in banking, insurance, superannuation and finance believe their advantage is, plus their thoughts and ideas on the industry and their specific challenges.



Hear from agency leaders across media, PR, content and more. Learn about their market conditions and challenges, their ideation processes and the client opportunities they are seeing.



Some of the biggest financial services brands in the world speak at Mumbrella's Finance Marketing Summit, providing a platform to discuss a wide array of industry topics when it comes to the global and local finance industry.




August 11, 2022 | Four Seasons Hotel Sydney


Mumbrella’s Finance Marketing Summit will feature marketing leaders from finance, banking, insurance and payments to discuss the key issues impacting the industry.

I think it's really important to look outside your own organisation when it comes to marketing, I think it's really important to see what's going on in the world, who's doing interesting work, be inspired by different case studies and different examples of great marketing. I think if you are too internally focused, sometimes you miss those points of inspiration. Marketing is not easy, I find when I meet with other marketers and share the journey I am on I get resilience from that and I get encouragement from that and that's always a good thing

Brent Smart, CMO, IAG

I think it is really important for marketers to come to the financial marketing summit. Its really easy to get caught up in your day to day job and we are constantly running and thinking ahead of marketers, to take some time out and talk to some inspirational leaders in our field - find out what else is going on in the world of finance and marketing, will end up giving us more benefits in the long run

Natalie Dinsdale, CMO, Athena

Delegates really get a feel for how brands can transcend the category and live in culture

Kate Wellard, Global VP Marketing, LiveTiles

It's a really useful way to hear more about what's going on in the wider industry rather than one's own particular area within financial services marketing.

The event was a nice way to share marketing ideas with other finance businesses who weren't necessarily from the same finance segment

The day tapped into conversations that we are having with our banking clients, and provided us with inspiration to take back to the office

I loved the mix of practical examples/case studies along with the research and data sessions.


Your safety is our top priority. The team at Mumbrella are carefully following the latest advice and guidelines to put new measures in place to deliver a safe event for you to meet and learn.

Although our upcoming events will slightly look different than normal, these changes will allow you to enjoy the full experience whilst keeping yourself, and others, safe.