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Account Director – CX

Exceptional opportunity for a CX specialist to join one of Australia’s fastest growing consultancies, working on a suite of major blue-chip brands.

Supported by a small team, you’ll direct CRM, Digital and platform integration projects end-to-end. Working closely with specialist Strategists, you’ll develop comprehensive CX plans and then oversee the implementation of these, including briefing, execution and post-campaign analytics. At each stage you’ll provide insight and guidance, helping position the consultancy as a highly credible and valuable partner. You’ll ensure that any revenue opportunities are maximised, and build strong and enduring relationships with clients. As a leader within the business, you’ll drive innovation and contribute at a senior level.

You’ll need at least six years’ experience in a data-led agency or consultancy environment to succeed in this role. With a strong understanding of customer journey mapping, data analytics and marketing automation, you’ll know how to leverage these to optimise marketing returns. You should be smart, ambitious and able to manage and motivate teams, and be able to work collaboratively across the business.

This is such an exciting business! Currently on a massive upwards trajectory and with an incredible client roster, they offer excellent long-term career prospects. With a fresh new leadership team in place they are committed to a nurturing, kind environment focused on making their office a fun and rewarding place to work. Located in the CBD .

A career-making step for a strategic and hungry Account Director.

Sydney 2000

SCC Talent


To apply please contact Fiona Gilfillan or Louise McCallum at SCC TALENT via email@scctalent.com.au or www.scctalent.com.au


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