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Account Director – Retail

Partnering with Head of Project Management and PM team, the Account Director/Senior Account Manager will be responsible for the ongoing day-to-day management and growth development of the Retail Environment account.

This client-facing role will be responsible for collaborating with Project Managers in the strategic development, planning, implementation and post-campaign analysis of Retail Environment projects – including retail display, retail fixtures, retail fit-outs and store developments.
What you’ll do

• Responsible for the strategic development, planning and implementation/activation of retail environment projects for one of the World’s largest Consumer Electronic brands
• To partner existing clients in the initiation of client briefs, organising internal teams and divisions in the development of strategic, creative and implementation plans and responses to client briefs.
• To manage, concept and design development through the appropriate channels and processes and presenting to client
• To negotiate scope and cost with client
• To manage overall project cost management, planning, concept, design, technical, procurement, production, logistics, and maintenance/operation – utilizing internal divisions where required
• Manage account finances: budgeting, invoicing and reconciliation of active jobs, and annual forecasting of the account
• Manage and maintain a strategic overview of account, and proactively advise the client on new issues and resolution options
• Contribute to client marketing strategy and thinking
• Proactively recommend process improvement that will have a significant impact on the client’s business performance.
• Monitor competitor activity and provide insight to the client on any and all major initiatives
• Set a yearly revenue goal with Business Director and review performance by the financial goal
• Ensure all agreed client Key Performance Indicators are achieved throughout the year.

What you’ll bring

• 5 years + previous client management and retail environment experience within an agency or similar business preferred.
• Strong planning and execution knowledge
• Strong understanding of retail shop display and production processes essential
• Previous Project management experience desirable
• Strong financial competencies
• Commercial acumen

Sydney 2031

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