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Account Manager (Digital)

Account Manager – Digital

CHE Proximity is a creative agency that solves business problems by starting with the value of customers. By combining data, technology, customer experience and disruptive content, we engineer communications that change customer behaviour and motivate greater commercial return.

Our agency is at the intersection of data, technology, customer experience, media and brand. ‘Advertising’ isn’t the best way to describe what we do at CHE Proximity. We’re building the agency of tomorrow, and making people more valuable to brands.


In this Account Manager job you’ll work across a high profile client across digital plaform, media, content, social and CRM campaign activity.

We’re looking for an Account Manager that loves creativity and the opportunities new technologies provide. Change is something you thrive on and moving fast keeps it interesting for you.

No task is too big, actually the bigger the task the bigger the challenge. And there is nothing better than delivering what others thought was not possible. They are the ones you love the most.


– Management of campaign activity from initial client brief to completion.
– Campaign activity spans one off projects, platform development, comms development across an entire customer journey, and ongoing content production.
– Building and nurturing client relationships with a range of different marketing managers and product owners.
– Development and ownership of creative, task and production briefs, timelines and estimates.
– Write creative briefs, contact strategies and strategy decks in collaboration with SSAD and planning that leverage insights and contain inspiring propositions.
– Management of project budgets, utilising budget trackers and completing reconciliations when necessary.
– Working with the SAD on forecasting and revenue reconciliations for all your jobs.
– Owning the JCR and billing process for all your jobs.
– Working in conjunction with the SAD and Client Partner on growing the account and identifying new business opportunities.
– Ensuring agency processes are adhered to and recommendations for improvement are suggested.
– Proactively manage the relationship between the agency, other agencies on the client roster and external suppliers.


– Enduring passion for ideas; be they business, marketing or communication focused
– Knowledge of AdTech and MarTech platforms, as well as Adobe Expereince Manager a plus.
– Ability to persuade and inspire agency resources and clients
– Analytical skills, with the ability to make the complex simple
– Disciplined, efficient approach to problem solving with the ability to be both rigorously analytical as well as intuitive
– Forward thinking, anticipating client and agency resources next needs
– A profound curiosity about the creative process, consumer attitudes and behaviour, and the implications for how we communicate
– Highly developed listening and communication skills in a client environment, and within the agency
– Solid attention to detail

Other things that would make you excel in this role:

– Always positive, even in circumstances of extreme pressure
– Loves working with people and gets on with anyone
– Ambitious to grow into managing a team
– Wants to do innovative work, that no one has done before
– Challenges the status quo in everything they do

The Clemenger Group supports an inclusive workplace and welcomes applicants from diverse backgrounds.

Sydney 2000

CHE Proximity


Please apply via our careers website: https://careers.cle.ms/jobs/CLM-1395458

Alternatively, you can email Caitlin at caitlin.mcnulty@clemenger.com.au


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