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CRM Campaign Manager

If you love targeted, data-driven communication – we want to hear from you! Our client is an iconic Australian retailer who understands the power of data analysis and customer insights. They are seeking a CRM Campaign Manager to join their high-performing CRM team and implement multi-channel B2B and B2C initiatives nationally. Reporting to the CRM Manager you will manage one direct report and build strong relationships with the internal analytics department on strategic campaign development and implementation.

This is an outstanding opportunity to join one of Australia’s leading brands in a dynamic fast-paced retail environment. With a genuine interest in CRM, you will have had exposure to CRM/Direct Marketing campaigns across media including eDM, digital, call-centre, social, mobile and print and be looking for a strategically-focused role. You’ll collaborate with an in-house Insights and Analytics team to use data as a basis for your innovative and effective customer strategies including customer journey mapping, personalisation enhancements and CRM calendar designed to increase conversion rates.

As a confident, collaborative team player, you will oversee one direct report in this role who will execute the campaigns, and you’ll need to build internal relationships with Analytics, Merchandise, Business Sales and Store Operations departments to ensure alignment of business priorities. You’ll also work with and manage relationships with key external Agency suppliers. You may have been in a more general Marketing role but are excited by the possibilities of CRM, or you may be working in agency environment and be looking to make the client-side move. CRM specialists also welcome!

This role will put amongst some of the leading CRM practitioners in Australia and give you exposure to the latest thinking and innovation in this space. A fantastic role for an analytic, results orientated marketer.


SCC Talent.


Please send your application to email@scctalent.com.au or phone us on 03 9863 7442 for a confidential discussion.


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