< Back

CRM Planning & Relationship Lead

They don’t come much better than this… This is a giant career opportunity for a Planner or strategic Senior Account Director to join one of the world’s best global network agencies and drive CRM for one of the world’s best-loved brands.

Reporting to the Managing Partner, in this unique hybrid Strategic and Account Management position, you will join and lead a team of talented CRM experts to deliver data-driven planning for a major global brand. Critically, you will need to be ready to get intrinsically involved with data and truly own the analytics agenda for the brand. Working with internal teams and external tech, data and media partners, you’ll be the centrepiece of brilliant collaboration for the best client outcomes, functioning as an extension of the client team. You will be a confident and engaging presenter, able to pull together compelling presentations and contribute meaningfully to workshops. Client-relationships, providing leadership to the internal team and financial management of the account will be a cinch for you.

You will have 6+ years of creative, data or CRM agency experience and be well-versed in data-driven marketing strategy. You’ll need an energetic, collaborative and creative approach to your work, aiming to motivate the team to deliver world-class work every time. You’ll embrace the client brand fully, monitoring competitors and becoming expert in category innovation. Experience working on retail, FMCG or QSR brands will be highly regarded.

Located in the CBD with easy access to public transport and beautiful open plan offices, this agency (the CRM arm of one of the world’s best global networks) is well-respected, welcoming and full of talented professionals. This major client works with the agency in an integrated way, so in this role you will feel 100% part of the broader agency, with it’s a intelligent, fun and energetic vibe.

Don’t miss this Trifecta! World-class Agency, Client and Work.


SCC Talent.


Please send your application to email@scctalent.com.au or phone us on 03 9863 7442 to discuss.


Get the latest media and marketing industry news (and views) direct to your inbox.

Sign up to the free Mumbrella newsletter now.



Sign up to our free daily update to get the latest in media and marketing.