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Customer Relationship Executive

About us

CPM Australia, is part of the global leader in marketing communications, the Omnicom Group. The Omnicom Group and CPM represent a range of industry leading organisations across twenty countries empowering them with INSIGHT, INFLUENCE and SALES. We do this by leveraging a diverse range of channels including our state-of-the-art Contact Centre, Direct Sales and Field Marketing.

About the client

Our Client, a world renowned Big4 professional services organisation priding itself on being different. Thousands of professionals collectively operate to deliver value, insights and impactful change collaboratively through a global network of firms. Our client is a recognised leader in services relating to audit, economics, financial advisory, human capital, tax and technology.

About the partnership

In partnership with CPM, our Client has established a new venture that reinvents how professional services is delivered and experienced. It is focussed on “productising” the client’s service offerings for a broader Australia enterprise market. These innovative product offerings will enable customers/clients to effectively “self-serve” through a web portal. Our Client has also established a product which helps companies in Australia to understand, measure and improve the wellbeing of their organisation which is ready to be actively promoted throughout Australia.

About the role

Business Development is a key component to this role; however we also require successful candidates to make an impact through providing an exceptional customer experience and post-sales support. In addition, your ability to gather market intelligence and provide analysis that supports ongoing success of the solution is also required.

Working in a team, you will be the face of this exciting venture and will be our first point of contact with customers and prospects. The goal is to utilise your extensive consultative selling experience to develop awareness among our target clients in distinctive market segments. Success for you and for us will also come from your passion behind the solution, your detailed knowledge of the products and how well you can build meaningful and relevant relationships with clients.

In this role, you will;

• Follow a strategic/consultative sales process
• Target Decision Makers – C-level, Marketing Heads, Head of Sales, Product Specialists
• Target Markets – Consumer Business, Energy & Resources, Telco, Media & Technology and Financial Services
• New business development including:
o Daily phone based meetings
o Company research / prospecting
o Ongoing phone based product support
o Internal and external stakeholder management
o Product development and feedback

About you

To be successful, you will also have the following attributes
• Strong relationship building and networking skills
• Be adaptable in approach and able to problem solve for customers
• Strong verbal and written communication skills
• Strong organisational skills
• Be driven to source and connect with “C” level contacts
• HR, Risk or Compliance (highly regarded)
• Self-motivated and a positive attitude

About the offer

In return for your services, you will be rewarded with;

• Be part of a global name – Omnicom Group (world’s largest marketing communication agency with approx. 78,000 employees globally)
• Opportunity to work for Australia’s leading field marketing agency
• Working with a big Australian consulting brand where you’re at the forefront of establishing a new brand in a high-profile industry
• Attractive remuneration package on offer
• Full paid training and ongoing development (internal & external courses)
• Health & wellbeing scheme – for those who love to do things outside of work
• Discount with some of our corporate partnerships
• Fixed term contract with full time hours
• Minutes’ walk from Westfield Shopping Centre
• Free onsite parking

If this sounds like you, APPLY NOW!

Wantirna South 3152

CPM Australia


All applications to be emailed to employment@cpm-aus.com.au and quote job number: EM-DEL-July18



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