< Back

Digital Designer – Market leading ecommerce brand

A newly created Digital Designer role at a marketing leading ecommerce brand – it’s safe to say no two days will be the same as this business continues to grow.

As a part of the digital team, you have had experience in designing assets for ecommerce businesses in the past, with a passion for customer-centric solutions. You will be agile, able to work proactively and reactively to meet business needs in the short and long-term.

Partnering with the internal digital and marketing teams in conjunction with the digital agency, you will assist in designing key website updates that meet the needs of a fast-paced, innovative business.

One of the key aspects of your role is creating digital assets for a wide range of platforms, including websites, social media, advertising, and eDMs as well as providing general graphic design support. Beyond the day-to-day upkeep of their five regional websites and eDMs, you’ll be working on designing clean, functional, on-brand web experiences. Partnering with the digital agency for UX support, you will be able to translate complex functionality into a considered design for our customers.

The company

The brand’s sustainable apparel uses patented technology and innovative design that gives customers the freedom and confidence to feel like their true selves. Their mission is to create freedom for everyone with products that are better for our environment and better for our bodies. To create a more confident, unified and happier world through product innovation, the inspiring stories of our customers and an inclusive culture, founded on sustainability and giving back.

Sound like you? Then read on…

In your role as a Digital Designer, your responsibilities will include designing digital assets, testing them, and optimising them based on their performance to drive business goals.

Your days will be spent;

Assisting in ideating and driving the design of original ideas that bring simplicity and user-friendliness to complex design roadblocks
Using research, insights and data to inform and iterate on all design decisions
Create wireframes, storyboards, user flows to effectively communicate interaction and design ideas with the ability to quickly translate ideas from data insights or the team
Deliver all visual design stages from concept, through research, deployment and iteration
Participate in design discussions and give feedback during planning and strategy meetings
Create, test and optimise assets based on their performance or user feedback
Create digital assets (static, video, and HTML) for a range of platforms (social, display advertising, eCommerce, websites, mobile apps, etc.)
Collaborate with other members of the creative team and agencies to develop assets for different platforms and channels
Create email designs for CRM programs and coordinate the creation of email templates in HTML when required
Design and develop homepages, landing pages and optimise for performance
Research industry trends to present ideas and concepts for timely digital innovation
Build and maintain reference libraries for eDM and website inspiration

What you’ll need to have to be shortlisted;

Shogun and AB Tasty or the ability to adapt to new programs swiftly
Standard digital design tools, including Sketch, Invision, Zeplin, Adobe Suite, plus knowledge of CSS, HTML and Shopify
Klaviyo knowledge will be highly regarded but not essential
Photo and video editing expertise, with a good understanding of visual design principles
Strong knowledge of current digital design best practices and web production techniques
Experience with user-centric design, rapid prototyping, and user testing
Strong portfolio showing the breadth of digital & graphic design capabilities
Minimum 3 years’ experience working as a digital designer
Previous experience delivering solutions for ecommerce brands combined with an intermediate – high-level understanding of ecommerce principles and metrics
The ability to work with intensity to meet tight deadlines, while maintaining a high attention to detail
Initiative, proactivity and a strong continuous improvement mindset, with a passion for bringing dynamic ideas to the table

By nature you will;

Be achievement-oriented and results-driven.
Self-actualised on what’s working and what requires improvement.
Openly seek and provide feedback to others.
Enjoy working as part of a team.
Be respectful of others and open-minded.
Be highly innovative, resourceful and adaptable.
Be customer and solutions focused.

If you meet the criteria above, please head to our website www.iknowho.com.au to apply online for this role, and to see our full range of agency and client-side opportunities.

Balmain, Sydney 2041



Head to our website to apply online today


Get the latest media and marketing industry news (and views) direct to your inbox.

Sign up to the free Mumbrella newsletter now.



Sign up to our free daily update to get the latest in media and marketing.