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Front of House

Front of House

We’re looking for a strong, bubbly and sunny Front of House to join our TBWACollective team in Melbourne!

Working at the core of our Collective; the Front of House is an integral part of the Office Management Team and the overall TBWA Collective. As a creative agency with disruption at our core; we want each and every person that steps through our door (visitor or staff) – or who picks the phone up to us – to have an unforgettable and positive experience.

The Front of House has excellent verbal and written communication skills, and a real attention for detail. They are solutions-focused, efficient and can multi-task in an agile way with ease.

The Front of House is the first and last point of reference for all of our prospects, clients, employees and future employees; setting the tone of our culture and creating an experience through their interactions. They are also smiley, sparky, confident, and able to manage their tasks with a high level of autonomy. The Front of House is always full of initiative and not afraid to pitch in and get a job done.


• Greet guests and staff confidently and personably – whether in person or over the phone
• Manage the switchboard – answering in a timely, polite and warm manner
• Perform general administration duties, helping the Management Team when there’s capacity and when it’s not detrimental to Front of House duties/ tasks
• Help all staff with meeting room bookings and management
• Organise catering for meeting / events – finding the best quality, and most cost-effective options
• Ensure meeting rooms are stocked with pens / pads / post its and clean cutlery and crockery – each meeting room will be cleared out after every meeting and a stock of the meeting room cupboard will be completed weekly.

If you are interested in this role then please click apply or contact Claire Hopkins on claire.hopkins@tbwa.com with your CV!

Melbourne 3000





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