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Group Account Director

If your experience in a creative agency has lead a team of 8-10 suits, responsible for finances, budgeting, profitability, and you are hungry to grow own career, this newly created role may be your next opportunity. Our client is a long established branding/design/creative agency who work BTL and TTL on a multiple of clients and projects. Ideally you offer expertise in Strategy, Branding, BLT, ATL & Digital, and are a client service professional.

This is a hands on leadership role that requires job planning, customer management and ownership whilst maximising the growth and return of the customer account teams.

Key Accountabilities –
Planning and Management
• Evaluate and make suggestions for automating processes and increasing working efficiency.
• Reviews and analyses activity of account teams to ensure deadlines for customers are always hit.

Customer Management
• Ensure customer satisfaction is #1 priority for account teams
• Meet regularly – Top to Top to ensure maximising return from current customer base.
• Ensure new business pipeline is managed with team.

• Review, manage financial returns are met to budget.
• Determine areas needing cost reduction to ensure ROI is maximised on-going.
• Assist in preparation of annual budgets and ongoing forecasting.

• Ensure staff are the right person, right role and follow company virtues
• All staff members to have an individual development plan that is reviewed regularly.
• Evaluate personal performance and provide coaching, mentoring as needed.

Competencies/ Skills
• Outstanding oral and written communication
• Strong organisation and planning
• Financial acumen
• Customer focus
• Excellent coach and mentor
• Sound knowledge of the design and production process
• Strong influencing skills

Personal attributes
• Team player and leader
• Deadline driven
• Smart, Hungry and Humble
• Open, honest and approachable

This role is newly created for an agency experiencing growth. It will sit on the management team and will offer career progression. A six figure income is negotiable, with incentives.


CSP APPLE Recruiters


**PLEASE provide your CV/cover letter by following the online registration process at www.cspapple.com
IF you are on file and interested, we welcome phone enquiries and updated CV can be emailed to connie@cspapple.com


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