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Senior Account Manager or Account Manager

Senior Account Manager / Account Manager
at Inside Ideas Group – SEAPAC
Sydney, Australia
Job Title: Senior Account Manager / Account Manager

Location: Sydney, Australia


Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Managers to drive a project from brief to delivery. They work with the Account Manger and Resourcing Team to schedule projects and resource and help source the right talents, both internally and externally, to fulfill projects to the highest standards. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget.

You will need to be great with creative teams and account teams alike, hard working and passionate about creative and producing the best product you can. Process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive.

This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage.

What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects.

Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.


Project Set Up

Taking overall ownership of integrated creative projects from brief to fulfillment.
Working closely with strategy and account teams in preparing advertising strategy and milestones for the client.
Liaising with clients to determine campaign scope and produce estimates and schedules.
Identifying, exploiting and managing ad hoc opportunities when they arise.
Working with account teams to agree and create timing plans and estimates within our internal Traffic system.
Estimating complex, cross-platform projects.

Project Delivery

Schedule projects in line with the correct internal resource and help to source external resource where necessary.
Ensure projects follow the agency process and are completed on time and on budget.
Work closely with Digital / TV / Print Producers to unify skills needed to execute integrated campaigns.
Motivate and manage teams under tight deadlines.
Educate and manage internal stakeholders in relevant production processes where necessary.
Drive efficiency and creative excellence at all times.


Provide job reporting to the Design Lead (DL) on a regular basis to ensure projects are running correctly, to budget and schedule.
Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner.
Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to the DL and AM.


Experience managing digital and integrated campaigns in a creative and production agency.
Be unafraid to ask questions and have an innate ability to identify and manage project risk.
Strong track record in executing campaigns across multiple platforms.
Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution.
Previous experience of Project Budget Management and Scheduling.
Previous experience of Resource and Production services sourcing.
Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own.
Be willing to share your experience where relevant and when it adds to the offering to the client.
Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs.
Be able to verify the qualitative and quantitative output of a project against the project objectives.
Act as the first line of contact and digital expert for the Client and Account Mangers in the life cycle of a digital project.
Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
Knowledge of creating content for CMSs and E-commerce would be a bonus.


Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever’s brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

In 2020 we were ranked #1 in Adweek’s Fastest Growing list (US) and featured in The Drum’s Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing).

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Sydney, Australia

Oliver Agency


Apply here


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