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Senior Account Manager

The Senior Account Manager is responsible for leading one of our key accounts at Mindbox. Reporting to the General Manager, you will be required to manage the day to day responsibilities of the team, deliver best in class client service and strategic support during key periods of planning.

Key responsibilities:
Team Leadership & Management
• Support a team of digital specialists on day to day projects and client requests
• Embed and ensure client and best practice digital processes
• Foster a learning and supportive team culture
Client service
• Establish a strong trusting relationship with clients
• Ensure open lines of communication, manage conflicting deadlines and project deliverables with multiple stakeholders
Strategic thinking and thought leadership
• Seek opportunities to showcase the value of digital media and understand its contribution to business results
• Keep on top of digital trends and identify opportunities for innovation and testing
• Assist with digital planning across all channels and develop campaign strategies and plans to support
• Provide day to day support and critical thinking to improve overall digital performance from awareness through to acquisition

Skills required:
• 4+ years’ experience working within digital marketing, SEM/SEO skillset highly regarded
• A solid understanding and experience in the end to end digital planning and implementation process
• Proven track record in team and project management
• Ability to work collaboratively with clients and develop true partnerships
• Highly articulate with great presentation skills
• An active interest in the evolving trends of the digital industry

And finally, about what you can expect from us:

At Mindbox, we like to think we have the best parts of a leading agency without all the red tape. We believe in real flexibility and support – from tailored development plans, to exposure to exciting new projects. We encourage and reward fresh ideas and innovative thinking – your voice is loud and we want to hear you!

Surry Hills 2010



If this sounds like you, please email your resume to Jess To – jessica.to@mindbox.com.au


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