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Social Media Executive (Community Manager) | Creative Agency

This is an exciting opportunity for a highly focused and driven Account Executive / Community Manager to join one of Australia’s most successful independent creative agencies. This is a unique hybrid role working across integrated campaigns as well as social and digital-focused projects, reporting directly to the Account Director and Digital Director. This role is suited to someone who is seeking to grow into an Account Management role (with Digital and Social focus) and beyond. You will be working across a range of Australia’s most loved brands, with a particular focus on food and beverage.

Key responsibilities:
Assist in setting, planning and implementing social media and communication campaigns and strategies.
Project management of the monthly creative content process, from ideation through to client approval and scheduling.
Identify opportunities for improvement in user engagement and creative performance.
Stay up-to-date with digital technology trends, and educate non-digital stakeholders on how these affect activity and performance.
Assist with the monthly Social Media reporting and client competitive analysis
Support the Account Director in delivery and implementation of integrated campaigns across a range of channels including TV, video, digital, radio, OOH and print.
Key skills
Excellent organisational skills: You need to be highly organised to manage multiple projects simultaneously and to a high standard whilst keeping all parties updated and ensuring project administration and billing is completed
Stakeholder management: You need to be able to effectively and confidently communicate with internal and external parties, including clients.
Multitasking: You need to be comfortable managing a range of different projects with multiple design and development teams and stakeholders, so you need to be able to prioritise tasks and stay calm under pressure
Creativity: You need to be curious and creative when it comes to the online world and proactive in assisting the creative department in making the most of Social Media and Digital
Social Media savvy: We want to see a keen passion for Social Media, plus a willingness to work with and learn about more traditional channels (TV, print etc).
1-2 years of previous experience in either Account Management or Social Media Management. Previous agency or consulting experience preferred.


iknowho - Get in the know


If this isn’t the role for you, but you are looking for your next career move, get in touch on 02 8925 9200 for a confidential chat, or visit www.iknowho.com.au for a full range of opportunities.


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