Video

All Aboard: Closing the Customer Conversation Loop

March 12, 2020

How much does it take to create marketing and customer experience strategies in today’s travel marketing landscape? This marketer-led session puts a spotlight on budgets, and the role they play in realising big ideas for both long and short-term strategies.

Harnessing real examples of travel clients achieving business goals and growing year-on-year, we examine a range of marketing strategies, big and small, that have closed the loop on customer conversion and helped to strengthen their brand in market.

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