

Your comprehensive marketing guide to the future of retail
Your comprehensive marketing guide to the future of retail
What drives behaviour change? While factors including technology, culture and economic market conditions all shift and evolve through time, what remains static and enduring are the core marketing disciplines necessary to gain market share. Attend Mumbrella's Retail Marketing Summit for the tips, tricks, strategies and insights to help you along the journey to brand salience.
Whether it's the burgeoning world of retail media, revenue-generating loyalty programs, brand building initiatives or CX mastery, this is a day entirely dedicated to helping retail and FMCG marketers stay at the cutting-edge.
Browse the firepower on the lineup
Jo Feeney
Jo joined Michael Hill in March 2021 as Chief Marketing Officer to lead the revitalisation and growth of the company’s brand, delivering end to end marketing strategies in an omnichannel environment. Jo’s role has direct accountability for the performance of the Brand, Marketing, Content, Visual Merchandising in stores, CRM & Loyalty, as well as leading the customer data, analytics and insights teams.
Jo Brings with her over 25 years’ experience in both Australian and global organisations, specialising in marketing, strategic brand building, end to end communications and driving key customer growth strategies across channels.
Jo has held senior marketing roles in a variety of industries, gaining early retail experience at Woolworths before a shift to telecommunications, spending over four years at Telstra as Group Manager Brand and Retail. Jo then moved to Foxtel before her role as Director of Marketing at McDonald’s Australia.
In Jo’s time at Michael Hill, she has led the rebrand of the Michael Hill business, including the first flagship store opening in Chadstone in April, the revamp of the website and the announcement of Miranda Kerr as Michael Hills first global brand ambassador. In her short time at Michael Hill Jo’s team has won more than 15 creative awards across the world, including the Shots Top 100 best ads globally 2023, one of only two Australian brands to be featured, and most recently a bronze Effie.
Jo is a recognised leader in marketing and brings with her a fresh approach to driving the future growth of brands through a lens of commercial creativity.
Michele Levine
Michele Levine was born with a passion for people and what makes them tick, social justice, and an insatiable curiosity about life.
With over 30 years’ experience, Michele has been responsible for thousands of surveys, including many of the largest research projects undertaken in Australia, many of which continue to play a critically important part in shaping our society.
With a fundamental belief in the empowering value of information, Michele was instrumental in the development and refinement of Roy Morgan Single Source, the world’s leading consumer study (based on over 65,000 interviews a year) and the Roy Morgan Business Survey.
Michele was ahead of her time in foreseeing the exponential growth of big data and the need for software, like ASTEROID, which can manage and order massive volumes of data – as well as the need for highly trained analysts and data scientists who can help make sense of it.
Joanna Robinson
With nearly three decades of local and global commercial experience, Joanna is the Chief Marketing Officer at THE ICONIC, Australia's premier online fashion and lifestyle powerhouse. Bringing together marketing, sales, and leadership expertise, she drives game-changing strategies that fuel customer-centric growth. She also operates as a sessional lecturer at the University of Sydney, teaching Marketing and Leadership, with a focus on inspiring the next generation.
Joanna has worked for the likes of Unilever, P&G, J&J, Colgate Palmolive, Estee Lauder and Chatime, marketing everything from toothpaste and detergent to cosmetics and fragrance, with a particular expertise in engaging Gen Y and Gen Z consumers. She has led high-performing teams across Australia, Asia and the Middle East, and thrives on harnessing data-driven insights to enrich the customer journey and drive commercial success.
Joanna is passionate about women’s empowerment, diversity, and gender equality in the workplace and is actively involved in mentoring and developing the young leaders of tomorrow.
Amy Kingon Smith
Amy Kingon Smith, Marketing Director of Revlon ANZ, is passionate about the power of creativity for good and how it leads to commercial outcomes.
With nearly 20 years consumer marketing experience across beauty, personal care and luxury categories, and with a passion for innovation and purpose initiatives, Amy is driven to make a difference, identifying insight and opportunity to approach brand challenges in non-traditional ways.
In Amy’s leadership role at Revlon, her focus is to take more risks by balancing both creative and commercial outcomes to surprise and delight consumers in a local, relevant and meaningful way.
Amy lives with her husband and 3 children (8, 5 and 3) on Sydney’s Northern Beaches and is excited about the growing trend of Australia leading the way to create trends in culture, lifestyle and beauty.
Josh Green
With experience in some of Australia's best known creative and media agencies, Josh is a passionate strategist and trusted client partner.
Having worked across a breadth of categories including automotive, financial services, ecommerce, not-for-profit, FMCG, travel and beauty, Josh's work has been recognised at Spikes Asia, London International Awards, Clio Sports, the Webbys and New York Festivals.
He was also named a winner in the strategy category at B&T's 2022 30 Under 30 Awards and was named as one of B&T’s Best of the Best Social Changemakers in 2023.
A passionate advocate for diversity, equity and inclusion, Josh chairs the Media Federation of Australia DE&I Committee and is the former chair and a current committee member of Publicis Groupe’s Égalité Committee ANZ.
Lucy Neville
As a refreshing voice that tells perfectionism to take a hike, Lucy Neville is a reassuring digital agony aunt, content creator, MC and podcast host. Her advice on beauty, mental health, body image, and everything else life throws our way is depended on daily by her community, with thousands sharing their personal questions and stories with Lucy, knowing in return she’ll value their privacy, offer comfort and comic relief, and remind them that they’re not alone.
In 2024, Lucy launched her latest venture alongside Kee Reece Searles, 'I'm Wigging Out' - a weekly podcast for overthinkers and deep feelers. The success of the podcast saw them launch 'I'm Glowing Out', a monthly beauty episode.
Based in Sydney with universally relevant advice to spare, Lucy never fails to remind us how important it is to equally embrace the good, the bad, and the cringe.
Maddie Jahnke
Maddie Jahnke is the Head of Light Spirits, Digital & Insights at Pernod Ricard, where she orchestrates regional marketing strategies for a dynamic portfolio of Vodka, Agave, Gin, Rum, Aperitif and Liqueurs encompassing iconic global brands Absolut, Altos, Malibu, and Kahlua. She also spearheads digital marketing and consumer insights across the Pacific region for the broader Wine & Spirits portfolio.
Prior to Period Ricard, Maddie played instrumental marketing leadership roles in shaping brand narratives, media strategies and sponsorship initiatives at heartland Aussie brands Holden and Medibank. However, her roots in the industry trace back to her formative years at the independent full-service agency, Cummins & Partners.
Amaury Treguer
With over 15 years of combined marketing and communications experience on both agency and client sides, Amaury has proven through-the-line experience including TV, print, social media and digital.
After launching Sixtine, a creative studio specialised in content production back in Paris, Amaury is now focusing his efforts on creating and implementing social and digital strategies for clients across a wide range of industries such as retail, entertainment, tech, automotive, FMCG, tourism, skincare, financial services, healthcare and government.
Over the past 15 years working in the digital space, Amaury has had a chance to work with clients such as Modibodi, Sony, Nikon, Netflix, Universal Pictures, Toyota, Jaguar, BIG W, WooliesX, P&G, NIVEA, Johnson & Johnson, SunRice, Lavazza, Electrolux, Clorox, Goodman Fielder, FedEx and Accor Hotels.
In his ‘dawn-time’, he takes photos for his blog 'Morning Bondi'.
Corrina Brazel
With a career spanning over two decades with major domestic and international brands, Corrina is the Head of Marketing for the retail division of Wesfarmers Health, a health, wellbeing and beauty business established in March 2022, following the acquisition by Wesfarmers Limited of API, one of Australia’s leading health and beauty companies with a 100-year history.
Today, Wesfarmers Health has four business units including retail, medical aesthetics, digital health and pharmaceutical wholesale. It operates well-known consumer and B2B brands including API, Priceline Pharmacy, SILK Laser Clinics, Clear Skincare, InstantScripts and SiSU Health and employs over 3,600 team members across Australia.
A creative, energetic and customer obsessed marketer with strong commercial acumen, Corrina has led and inspired high performing marketing teams for brands including Target, Australia Post, Borders, Blockbuster and Symbion.
Corrina firmly believes in the incredible power of brands and loves nothing more than delving into the wonderful word of brand strategy and identity creation. She is also passionate about guiding businesses to be more inclusive and accessible in their communications and takes particular joy in working for organisations that think as deeply about their community impact as they do their commercial.
Lachlan Brahe
Lachlan Brahe is the General Manager of Retail Media at Cashrewards, where he leads strategic initiatives to drive business growth. Previously, Lachlan served as Head of Retail Media for The Endeavour Drinks Group, where he spearheaded the successful launch of MixIn, its retail media business, in 2022.
Lachlan sits on the Advisory board of Australia’s only Retail Media focused conference: Unmade and is the inaugural Chair of the IAB Australia Retail Media Council. This council, established in 2023, plays a crucial role in setting industry standards, educating stakeholders, and fostering collaboration within the rapidly evolving retail media landscape. Lachlan's appointment is a testament to his leadership and the innovative work being done at Cashrewards, particularly with initiatives like Circuit.
Prior to this, Lachlan served as the Managing Director of Reprise at IPG Mediabrands, overseeing strategic initiatives for leading FMCG advertisers from 2018 onwards. Following this, he joined Criteo to pioneer the launch of their retail media platform across APAC, collaborating with prominent retailers and marketplaces such as eBay, Flipkart, and Alibaba.
With over 20 years of experience in digital advertising and a proven track record in retail media innovation, Lachlan brings invaluable expertise in strategic leadership and fostering strong industry partnerships.
Kristy Bloomfield
As the Global Chief Marketing Officer of Lyre’s Non-Alcoholic Spirit Co, KB oversees the brand’s presence across more than 40 markets, driving innovation and accelerating growth in the rapidly expanding no- and low-alcohol category. KB has extensive experience in brand building, commercial strategy, and innovation across the beverage industry. With a career spanning some of the world’s most recognizable brands, Kristy has held senior marketing roles across some of the world’s leading brands: Coca-Cola, Corona, and more. Her deep expertise in premium beverages, combined with her passion for consumer-led storytelling, has positioned her as a driving force behind category-defining campaigns and global brand expansion.
KB is Marketing Academy Alumni and holds an M.B.A and a Law degree, bringing a unique blend of commercial acumen and strategic problem-solving to her leadership approach. She is dedicated to fostering high-performing teams and creating marketing programs that balance creativity with commercial impact. A strong advocate for innovation and purpose-driven branding, she champions strategies that not only build market share but also shape cultural conversations around mindful drinking.
Based in Sydney, KB balances her dynamic career with her role as a mother to three children. She is passionate about developing future leaders, fostering inclusive and psychologically safe workplaces, and redefining the way the world drinks through Lyre’s groundbreaking portfolio of non-alcoholic spirits.
Karen Sheppard
Getting her first taste of market research as a student running blind taste tests on potato chips, Karen has been passionate about understanding what makes people tick ever since. With over 20 years of experience working in market research, customer strategy and insights on both agency and client-side, Karen has worked across a range of industries from Tobacco to Healthcare. In her current role, Karen heads up the Customer Insights Team for Endeavour Group.
A regular on the conference circuit, Karen has presented customer insights and provided thought leadership at a range of insight and Cx events.
Sally McLean
Sally has more than two decades of experience in marketing and is a seasoned professional who has worked extensively in the finance and retail sectors. She has held senior positions in Australia, the UK, and the Middle East.
Currently, Sally is responsible for BIG W's social platforms crafting and implementing strategic initiatives designed to impact brand and sales.
Driven by a passion for creating impactful brand and marketing initiatives, Sally is dedicated to positively influencing the lives of everyday Australians.
Aliya Hasan
Aliya Hasan, Head of Strategy at Nature, brings 20 years of experience across B2C and B2B sectors, specialising in brand strategy, communications, cultural intelligence, and innovation. Having worked with leading brands, Aliya is renowned for helping brands grow through effective go-to-market strategies and tactical activation plans.
A published commentator and speaker, Aliya’s work has received international recognition including Cannes Gold and multiple Effies.
Nature has been named the Research Society’s Organisation of the Year for 2023 and 2024.
Jade Lish
Jade Lish, currently serving as Head of Marketing for v2food - Australia’s leading plant-protein company and some of Australia’s fastest growing ready meal brands – MACROS and Soulara. She is responsible for evoking social change that will have a lasting impact on the planet – encouraging meat consumption reduction. 14 years’ experience working across various sectors in business strategy, marketing communications, innovation and sales, she uses her data-driven approach for value creation; delivering growth and profit. Concurrently, Jade is a leading member of the advisory council for NFP - The Marketing Academy. She’s also an Observer on the board for the Bread & Butter Project – Australia’s number 1 Social Enterprise. Jade enjoys travelling abroad to explore different cultures. Passionate about nature, Jade loves ocean swimming and running her energetic kelpies. She contributes to the swimming community through volunteering.
Laura Wilson
Laura has successfully built Brand & Marketing functions for top-tier Retail and consumer brands. She’s led major transformations at NAB, RACV and Deliveroo and has tackled every facet of Marketing evolution - from multi-departmental re-design and agile implementation to setting up measurement frameworks to reconfiguring agency partner models. She’s acted as trusted counsel within C-Suite, who value the way she flexes seamlessly between possibility and pragmatism, and balances hard data with creativity. She understands what it takes to lead with humanity, building high-performance cultures that enable strong commercial results. Laura co-founded Wingmaven in 2022 with Jenn ten Seldam. A fast-growing marketing ‘coach-sultancy’, Wingmaven helps ambitious businesses achieve their boldest goals by building marketing functions that are match-fit for success, from fast-growing scale-ups to corporate clients such as REA Group and Xero. Visit wingmaven.com for more information.
Ruth Haffenden
Ruth Haffenden is a brand and marketing strategist who’s spent her career helping challenger brands grow fast — and helping bigger brands think braver. Her 15 year career spans agency and brand side leadership roles, most recently as CMO at Boody, leading global growth and brand transformation. A Marketing Academy alum, Ruth is known for blending bold creative thinking with commercial impact, and brings a fresh, real-world take on what it takes to build relevance in a fast-moving retail world.
Paddy Cain
Paddy Cain is a Partner at Nature, a leading strategic insights and brand consultancy. He has extensive experience leading brand projects for large commercial and not-for-profit organisations, with a proven track record of driving in-market effectiveness. He regularly presents research and strategy recommendations to executive teams and boards, as well as thought-pieces at industry conferences.
Paddy’s innovative work in integrating volumetric choice modelling with VR technology earned a Bronze Award at ESOMAR’s 2022 Global Research Effectiveness Awards. This groundbreaking approach revolutionised measuring consumer choice and forecasting sales performance, providing FMCG clients with more dynamic and accurate insights.
Nature’s accolades include Research Society's Organisation of the Year (2023, 2024).
Jennifer ten Seldam
Jenn’s reputation as an inspirational and transformational leader has been built over an executive career of over 20+ years in APAC and Global roles. She has built, re-designed and evolved high-performing teams/divisions in fast-paced, high-growth technology businesses (SEEK, Xero) as well as mature corporate institutions (NAB, Vodafone). Over the years she has been trusted to coach countless senior marketing and business leaders through critical 'level up' moments, in successful pursuit of both fulfilment and achievement. This ‘lived experience’ was a unique leverage point upon which she co-founded Wingmaven in 2022 with Laura Wilson. A fast-growing marketing ‘coach-sultancy’, Wingmaven helps ambitious businesses achieve their boldest goals by building marketing functions that are match-fit for success, from fast-growing scale-ups to corporate clients such as Alinta Energy and Kiwibank. Visit wingmaven.com for more information.
Grant Davidson
Grant’s key passion is helping retail businesses drive profitable and sustainable growth.
The founder of Davidson Branding back in 1990, his namesake agency was recently acquired by Principals to form Australasia’s independent branding powerhouse.
Over his extensive career, Grant has worked with more than 300 Australian and international organisations, including 16 of the world’s top 100 brands. Ranked as ‘one of the world’s most business savvy designers’ by Business Graphics New York, Grant has studied Competitive Strategy, Business Strategy, and Digital Strategy at Harvard and is a renowned public speaker on consumer trends.
Barry McGhee
Barry McGhee is a seasoned retail media executive, with almost 10 year’s experience in the category. From 2014 to 2018, Barry served as the Managing Director for Australia of WPPs TRM, the world's leading retail monetisation agency. TRM collaborated with tier-1 retailers and marketplaces, including Walmart, eBay, Media Markt, and ASDA, helping them unlock the potential of their digital and physical assets and strengthen relationships with partners and customers through world-class advertising and content solutions.
Barry also recently headed up commercial operations at Zitcha, leading customer acquisition and building out their partner ecosystem model, which included penning agreements with the likes of PWC and assisting existing customers in optimising their engagement with the Zitcha platform, including the likes of The Warehouse Group in New Zealand and Coles Liquor Group.
In between TRM and Zitcha, Barry played a pivotal role in leading the operations of Dynamic Yield, a personalization marketing stack powering some of the world's largest eCommerce and B2C brands. As an early advocate, he educated the market on the value of true AI-powered personalization at every touchpoint. Barry established the foundation for Dynamic Yield in the region by creating an ecosystem of tech and agency partners and securing agreements with some of the most innovative retailers in the area.
Jonathan Hopkins
Jonathan is the Founding Partner of Sonder, an independent owned media valuation business, which in the past 10 years has unlocked over $12Bn in owned media value across 14 industry sectors, in over 18 different countries.
Sonder has worked with all the leading retail media organisations in the country and has unique insight into how owned media value is created and leveraged. Retail media experience includes Woolworths Group, Coles Group, Endeavour Group, Telstra, Optus, David Jones, BCF, Officeworks, BIGW, Rebel, Myer, The Iconic, Bing Lee, Mecca and 7-Eleven.
For more information on Sonder services please visit: sondermedia.com
Mary Proulx
Mary has established herself as a go-to expert for some of the world's best known brands seeking to deliver innovative social media marketing and communications programs.
What started as a career in PR, expanded into content marketing, influencer, and specialist social media agencies across Canada and Australia, giving her breadth and depth as a communications expert. She has designed distinctive social programs for brands across the retail, beauty, food and beverage and travel categories.
She has the confidence and experience to throw out the cookie cutter approach and blaze new trails.
Cat McGinn
Cat McGinn is Head of Curated & Commercial Content at Unmade, where she plays a key role in shaping the conversation around retail media in Australia. As the curator of the REmade conference and editor of Unmade’s monthly retail media newsletter, she has been instrumental in championing the sector’s growth. With over a decade of experience curating agenda-setting industry events and communities, she focuses on uncovering key trends, challenges, and opportunities in the evolving media and marketing landscape.
Michelle Grujin
Michelle leads the Australia and New Zealand Industry Practice based in Melbourne. With 19 years of experience across major retail sectors and consumer goods, both domestically and internationally, including the UK, Europe, North America, and APAC, she brings a wealth of expertise. Michelle has successfully led transformative projects, focusing on cost optimisation, capability development, process improvement, and technology selection. Her experience spans key functions such as marketing, category management, merchandising, sourcing, store operations, supply chain, and change management.
Follow Michelle on LinkedIn
Sandra Hogan
Bio coming soon...
Ben Schick
With over 20 years of experience in the industry, Ben has been around the block a few times across multiple industries including telco, finance and retail including Optus, Mastercard and now BIG W. He's passionate about understanding what makes customers tick and how to connect with them on an emotional level. He's also a firm believer in the power of data and technology to help solve real customer pain points in creative and innovative ways.
Currently, Ben leads BIG W's Category Marketing team looking for new ways to unlock customer and product growth opportunities.
What's on the agenda
Marketers are being pressure tested right now. And during times of increased economic uncertainty tends to come an increased fixation on activities typically associated with the bottom of the funnel. But does over emphasising short-term gains come at a larger organisational cost? Hear from The ICONIC CMO Joanna Robinson, on how breaking a few of the rules and ecom conventions led to iconic brand building initiatives which are paying dividends. Delegates will get to peek behind the curtain on a game changing rebrand.
Key insights from this session will cover:
- How a brand needs to be more than just the products it sells
- Identifying and measuring key brand metrics
- Navigating cross functional relationships to drive effectiveness
- Harnessing internal and external emotion to drive success
Entering 2025 Australia is an economy under pressure – the cost of living is the most important issue and all eyes are on the Reserve Bank, and whether, when and how much they will cut interest rates..
These macroeconomic forces have a big impact on the retail industry and the underlying trends shaping the retail outlook which includes big increases in online spending and the rise of Temu, Shein and Amazon, the rise of in-store retail media as well as customers delaying important purchase decisions to take advantage of important sales events such as Black Friday which is changing the tempo of the vital pre-Christmas sales period.
Roy Morgan CEO Michele Levine explains how all these factors are intertwined and with a dive into Roy Morgan’s extensive data repository we can gain visibility and understanding about how Australian consumers are reacting to these forces and adapting their spending decisions at the same time – and the short and long-term impact on the retail industry and brands.
In this session, delegates can learn how to balance a business founded on purpose with its consumer-based marketing objectives. In this presentation, we hear from Jade Lish from v2food on juggling the purpose led mission objective with achieving commercial business outcomes and how it impacts marketing choices.
Delegates will discover:
- How to use best practice 4 Ps to achieve their company purpose and drive their sustainability
- The importance of consumer-based insights to create and launch v2’s communication platform Update Your Plate beyond sustainability messaging
- The balance and importance of making purpose-led and profit-led commercial business decisions
By 2029, Gen Z will be a dominant consumer force, shaping everything from brand ethics to shopping experiences. This is a generation defined by contradictions. On one hand, Gen Z champions sustainability. On the other, they embrace ultra-fast fashion. They’re the most online generation in history, yet they value and seek out real-world connection.
So how can brands ready themselves for this cultural shift and be prepared for Gen Z’s deep-rooted priorities of authenticity and individuality?
Leveraging insights into lifestyle, aspirations and consumption patterns, this up-to-the-second presentation shares six rules for retailers to successfully navigate the rise of Gen Z, from reinventing the in-store experience to embracing hybrid retail and localism.
In the increasingly competitive health and beauty retail market, developing emotional connectedness and accessibility through brand building is crucial to create lasting relationships with consumers. With the ‘massification’ of beauty and health products it is more important than ever to understand customer needs and find tangible points of difference to create brand stickiness and loyalty.
By ensuring that brands are built on trust, transparency, accessibility and relatability, Wesfarmers Health has built an extraordinary stable of retail brands, driven by the vision of ensuring they are Australians’ preferred partner in their lifelong health and wellness journey.
In this session, Corrina will share her experiences of refreshing the much-loved Priceline Pharmacy brand, finding connectedness in a ‘house of brands’ as well as providing insights into some new and exciting developments within the health and beauty retail market including the launch of a new beauty retail concept 'atomica'.
Key insights from this session include:
- How creating a contemporary, relevant and confident brand requires understanding, authenticity, consistency and heart
- When they are working hand in hand, people and brand can create a potent blend that fuels extraordinary performance and drives competitive advantage
- When brands are accessible, they build both emotional and practical value that ensures consumers feel invested
In today's retail landscape, marketing leaders face endless metrics—but which ones truly matter? Join our expert panel as they uncover the must-track metrics driving success in retail marketing today. From measuring brand health and campaign effectiveness to monitoring team performance and internal alignment, this session dives deep into the data that turns strategy into results. Learn how to balance short-term ROI with long-term brand building and how to align internal metrics with external success. Gain actionable insights on leveraging the right KPIs to boost efficiency, inspire teams, and fuel customer loyalty. If you’re ready to sharpen your focus on the metrics that matter most, this is a must-attend session.
Retail media is booming, with brands and retailers rushing to stake their claim in what’s being called the next advertising revolution. But is this a sustainable goldmine, or are we witnessing an overhyped land grab?
This session, hosted by REmade curator Cat McGinn, and featuring some of Australia’s most innovative retail media leaders, will cut through the noise, exploring the opportunities, risks, and realities of retail media for the broader retail marketing ecosystem. How can retailers maximise revenue without alienating customers? Are brands truly seeing ROI, or just following the herd? And with third-party data disappearing, is retail media the savior of targeted advertising—or just another walled garden?
Join us for a provocative discussion that challenges assumptions, showcases real-world successes (and failures), and charts the future of this rapidly evolving space.
Challenger brands punch above their weight not because they have more resources — but because they’re braver, more agile, and often far closer to their customers. Now, in a climate of margin pressure, shifting consumer expectations, and generative sameness in content and media, big brands need to think like challengers more than ever.
In this high-energy and practical session, Ruth Haffenden unpacks the challenger mindset — a set of behaviours, creative principles and operating rhythms that help brands cut through in saturated markets and stay culturally relevant at scale.
This session explores the bold thinking behind some of the most successful scale-ups — and how larger retailers can adopt those same tactics to drive growth, brand love, and long-term value. Whether you're a legacy brand looking to reinvigorate your marketing or a scale-up on the rise, this keynote will leave you rethinking what bravery looks like in a big brand world.
A candid conversation between Amy Kingon Smith - Revlon’s ANZ Marketing Director & Lucy Neville - Content Creator, Podcast Host & Freelance Creative - moderated by Spark Foundry Strategy Director, Josh Green, on how brands can balance global legacy with a distinctly local presence.
For much of the past century, Australian beauty culture has been heavily shaped by America’s influence. From makeup trends to product innovations, Australians often looked across the Pacific for their cues on what beauty should look like.
But today, that dynamic is shifting. We’re seeing a more global, multifaceted landscape, where Japan, South Korea, and Australia itself are emerging as key trendsetters.
This change has significant implications for legacy American brands like Revlon, which must now navigate a new era of beauty culture—one that prioritises local relevance, authenticity, and a deep understanding of evolving consumer values.
In this panel, we’ll explore three key themes:
1. Localisation in Action – How brands can tailor their Australian presence through deep customer and cultural understanding
2. Championing Local Innovation – Reflections on how Australia has pivoted from being culturally inspired by the US to becoming a bona fide creation & innovation hub
3. Balancing Heritage and Future – Insights into how global brands can honour their international roots while connecting with younger, values-driven Australian consumers.
Join us as we unpack the power of glocalisation, the evolution of beauty culture and how brands can remain relevant in Australia's dynamic retail marketing environment.
If you think this might be another clichéd take on youth, think again. Gen Alpha and Gen Z are highly diverse generations with fluid identities, moving effortlessly between cultural niches. Every brand must pay attention, yet few know how to unlock growth from this nuanced group. Even fewer realise brand love and share of mind can be built beyond TikTok.
This session decodes the raw and real world of elusive teens, with a focus on their spending patterns and shopper dynamics.
We’ll explore:
- The world of teens: Where they spend time and money, their feelings about tech, and what matters to them – language, attitudes, and frustrations.
- Tribes and brands: Their spheres of influence, impact on family purchases, peer dynamics, and where brands fit in a world of dupes.
- Entertainment and fandom: What’s cool vs cringe; how they decide what deserves their attention and dollars. The “past forward” era: Why they love the past and whether ‘nostalgia baiting’ will keep working.
To make things even more interesting, we’ll run a live experiment on stage to find out how big a marketing bubble (or not) we’re in. Through a mobile-based quiz, we’ll ask the audience questions and compare in real time with a panel of teen respondents. Join this session to find out how to drive share of mind and wallet beyond discounts and promos.
The rapidly evolving market, advancing technological innovations, and shifting consumer expectations have created a perfect storm of opportunity for retailers and brands in 2025. However, with so much change occurring at once, the challenge lies in knowing where to focus efforts to drive meaningful impact.
Unprecedented disruptions bring unparalleled opportunities, and the key to success lies in understanding what truly matters to today’s consumer. In this session, Michelle Grujin, VP of Consumer Products and Retail, and Sandra Hogan MD of Insights and Data, will explore how Retail Media has become the new influencer for unlocking channel growth.
As 2025 shapes up to be the year when science fiction transforms into shopping reality, data will play an increasingly crucial role in influencing the shopper journey—particularly in winning the "pre-shop" phase, all while moving at speed.
As the lines between browsing and buying continue to blur, and social channels evolve from transactional hubs to critical conversion moments, where you spend your marketing dollars will have far-reaching impact and influence.
Live Shopping blends entertainment, real-time engagement, and instant shopping into one. It is a real-time online sales event where hosts showcase products, perform demos, answer questions, and interact with viewers, who can purchase the featured items instantly.
Discover how BIG W is revolutionising retail through Live Shopping in partnership with Bread Agency. This session will explore why Live Shopping is gaining traction, how BIG W has strategically launched Live Shopping this year.
Through behind-the-scenes insights, real-world data, and key learnings, you’ll see how interactive, real-time commerce is reshaping the shopping experience.
This case study will equip you with actionable insights into how to leverage Live Shopping for your own brand.
Michael Hill found itself starting to garner a reputation for being a discount brand - certainly far from a fine jeweller with a rich 45 years of history behind it. Join CMO Jo Feeney as she lifts the lid on how her team repositioned the brand and how the power of its heritage sparked an aspirational brand journey like no other to become a premium, yet accessible, fine jeweller.
Plus, with the luxury category being arguably the most emotional, find out how the brand builds a sense of feeling through its marketing mix.
Other key insights include:
- The path to a rebrand must have the right foundation, building permission is a key ingredient
- The importance of brand as a lever in your arsenal, prioritising brand and investing in the long
- Finding the white space in a cluttered sea of sameness starts with data and ends with people – customer and the team to deliver

Speakers
Get ready to see the industry leaders step into the spotlight at the 2025 Mumbrella Retail Marketing Summit.
SPEAKERS
Who should attend?
Mumbrella’s Retail Marketing Summit is attended by: marketers, brand and category managers, e-commerce execs, CX specialists, sales managers, account managers, consultants and strategists.
BUY TICKETS
Partnership opportunities
The summit offers businesses the chance to get their branding in front of key decision makers across the retail industry. Raise your brand awareness to a highly targeted audience and speak with us about creating a bespoke sponsorship that fulfils your marketing objectives.
GET IN TOUCH


Sustainability at the 2025 Mumbrella Retail Marketing Summit
At Mumbrella’s Retail Marketing Summit, we’re committed to reducing our environmental impact and promoting sustainable practices at Crown, Sydney.
Key Sustainability Initiatives
Minimising Waste: To reduce paper waste, all event information—including schedules, speaker details, and directional guidance—will be digitised and accessible through our event app and website.
No Single-Use Bottles: We’ll provide jugs of water and glass cups, but feel free to bring your own reusable bottle, and our friendly staff will be happy to refill it for you.
Sustainable Venue: Crown Resorts is dedicated to environmental sustainability, focusing on three core pillars: Energy, Water, and Life-cycle Management. The company is committed to reducing its environmental impact through initiatives like water conservation, waste reduction, and energy efficiency projects. Crown Resorts will also create and promote programs aimed at minimising its environmental footprint. Learn more about Crown’s sustainability practices here.
Venue Energy and Emissions: Crown Resorts is dedicated to reducing its environmental impact through sustainable energy practices, including solar panels and energy-efficient designs. Crown Towers Sydney earned a NABERS Energy 5 Star rating in 2022. Attendees are encouraged to lower their carbon footprint by using public transport, carpooling, or opting for eco-friendly ride-shares like Uber Green when traveling to Crown Sydney.
Eco-Friendly Materials: Name badges are made from recycled materials, and where possible for any printed event materials.
Event Details
19 March 2025 | Crown Sydney
Timings:
Conference: 8:25am - 4:35pm
Networking drinks: 4:35pm - 5:35pm
Getting there:
1 Barangaroo Ave, Barangaroo NSW 2000
Click here for more information on getting there.
Acknowledgement of Country
We acknowledge the Traditional Custodians of the lands where we work and live. We celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of NSW. We pay our respects to the people, the cultures and the elders past, present and emerging.