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Thought Leadership Series | Principles of Customer Experience Design

If you believe that Brand is the promise you make, but Customer Experience is the promise you keep, then this 1/2 day workshop is for you. By adding a design-led approach to improving your service offering, itǯs possible to not only promote with confidence what great products and services you have, but employ the right tools to delight your customers by delivering exactly what you said you would.

http://www.ami.org.au/iMIS15/AMI/Event_Content/Workshops/Thought_Leadership_Series/Principles_of_Customer_Experience_Design.aspx

When

8th September 2016 08:30 am
To 8th September 2016 12:30 pm

Where

Cliftons Melbourne
1, 440 Collins St
Melbourne, VIC 3000