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Future Series: The future of Service Design

Think back to services you’ve interacted with in the last week. Chances are, some of these experiences stood out – either as particularly enjoyable, or dreadful. If it was the latter, you’re unlikely to be a repeat customer.

Companies are realising the importance of a well-crafted experience, and the profound effect this has on customers. At the centre of Service Design, is the creation of thoughtful, user-friendly experiences. This emerging field of design gives companies a competitive edge, ensuring that they stay relevant to their customers.

Join us as we discuss the evolution of Service Design and the future impact it will have on how we consume products, and interact with businesses.

RSVP on the Academy Xi website: http://bit.ly/2lLZzvG

When

23rd March 2017 06:00 pm
To 23rd March 2017 09:00 pm

Where

RXP Experience Hub
6/31 Queen St
Melbourne 3000