Service Management 2017 – SM 2.0
Service Management 2017 – itSMF Australia’s 20th Annual Conference
www.smconference.com.au
The itSMF Service Management 2017 Conference places great importance on providing opportunities for like-minded individuals to connect and share industry insight and new ideas within a growing community.
Established over two decades as the preeminent learning and networking opportunity for the Australian Service Management industry – this content rich, two-day Conference boasts sessions with local and international IT and ITSM influencers.
Keynotes include:
Marita Cheng – Engineering visionary and 2012 Young Australian of the Year
Dion Hinchcliffe – Business strategist, enterprise architect, and #2 Digital Transformation influence in the World
Lindsay Holmwood – Former Head of Tech at DTA, engineering manager, and DevOps guru
Turia Pitt – Humanitarian, athlete, and motivationalist
Attendees can maximise their takeaways on a pre-Conference Workshop Day (Tuesday 22 August 2017, Melbourne), featuring in-depth learning opportunities on must-have topics for every ITSM practitioner.
Service Management 2017 Workshop Day
Tuesday 22 August, Melbourne CBD
Supercharge your ITSM skillset by attending the Service Management pre-Conference Workshop day. As part of itSMF Australia’s 20th Annual Conference, these workshops are led by local and international experts and will focus on trending industry topics and know-hows.
You are spoiled for choice with the option to immerse yourself in a full-day workshop or you can mix it up by choosing from the half day options. Workshops on offer vary from DevOps Adoption with Dave Favelle, CEO and Founder of ValueflowIT; to Building an Effective Communication Plan for your ITSM Improvement Effort with Karen Ferris, Director, Macanta Consulting.
When
23rd August 2017To 24th August 2017
Where
Sofitel Melbourne on Collins25 Collins Street
Melbourne 3000
