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Customer Service Professionals Leadership Workshop

This dynamic and interactive workshop will provide knowledge to:
– Hone your skills to become an effective leader
– Lead with Emotional Intelligence and authenticity
– Create a high-performance customer-centric culture
– Powerful stakeholder engagement techniques
– Align strategy, people and process around the customer
– Embrace complexity, uncertainty and diversity
– Leading change and transformation
– Your personal action plan to achieve improved leadership performance

Group Discounts:
10% off Standard Rate Team of 3 – 4
15% off Standard Rate Team of 5 – 7
17% off Standard Rate Team of 8 +

Online Brochure and Tickets Available at:
http://liquidlearning.com/documents/CSPL0318A/CSPL0318A_W.pdf

When

6th March 2018 09:00 am
To 7th March 2018 04:30 pm

Where

Cliftons Melbourne
440 Collins Street
Melbourne 4000