Optus CEO Kelly Bayer Rosmarin followed inexcusable inaction with a defensive Senate appearance, then a swift resignation on Monday.It’s been quite a month for Optus – less than a fortnight after the country was left reeling from the largest infrastructure failure in our country’s history (aside from Olympic Park station) the telco now finds itself … Continue reading ‘How is it that Australia could see she wasn’t crisis ready, but the board missed it?’: PR crisis experts weigh in on Bayer Rosmarin’s Optus exit