The Ascent of Bot: How Generative AI Will Help, Hurt and Ultimately Transform Retailers

Date: 23 March 2023

Generative AI like chat-GPT is only a small part of the broader set of AI technologies, however, the launch and hype surrounding it feels like many of the promises, and perhaps many of the risks associated with AI are finally here. Chris Bower, CEO of dentsu solutions will guide the audience through the broad set of opportunities and implications retailers need to consider, from marketing to operations, as well as well as how natural language processing will change the way customers see retailers and the world.