11 signs it’s time to fire a client
In this guest post, Susan Friesen discusses the difficult decision of letting client go and how to know when it’s right for your business.
We have all had them. Especially when working in the service industry. There are some clients that you can’t charge enough to make it worth the stress, headaches and frustration they create.
I heard someone say once, “sometimes the cost of a dollar is too high”. Indeed. When you recognise that a client is more trouble than they are worth, it’s time to let them go.
How do you know when enough is enough?
As a business owner it goes against all instincts to turn away business and making money, but what happens at an energetic level is not something to ignore.
Surely everybody who has worked in advertising has experienced people like this. I have had the pleasure of being given as a reference by some of them. Revenge is sweet. And karma gets them if you don’t.
If you have a sense of dread when you see their phone number come up – it’s time to manage them out of being a client.
Short summary of article”
“Don’t have clients. They are too much trouble”.
Yeah, like anyone in Australian advertising with its razor-thin margins can afford to fire a client.
I have one who ticks 11/11. Tomorrow they are gone.