Banning anonymous comments won’t make the internet better

Last week, anonymous comments were in the spotlight. John Steedman called for them to be scrapped, and a decision in the Dylan Voller case made publishers liable for readers’ comments on Facebook. But getting rid of anonymous comments isn’t the solution, according to Quiip’s Amber Robinson.

Last week, WPP boss John Steedman called for an end to anonymous online comments. And a ruling in the Dylan Voller case set a precedent that publishers will be responsible for comments left on third-party platforms like Facebook. This is a problem. Publishers – and their followers – generate a relentless tide of Facebook comments, and have access to minimal moderation options. One broadcaster we work with receives more than 138,000 comments each week on just one of its pages.

The only way to stop comments appearing on published posts is to add in word-based filters, which automatically hide comments until moderators can review and publish them. These filters are designed to hide profanity, not ‘hacked’ to prevent every single comment from appearing. That’s because Facebook is built in the United States, where the right to freedom of speech is enshrined and libel is hardly ever prosecuted.

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