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MercerBell opens shop in Melbourne

Customer experience agency MercerBell has launched a Melbourne office to service its long standing client, Toyota.

Nick Mercer, CEO of MercerBell, will be relocating to Melbourne to assist in launching the office and transition the team which follows Toyota Australia’s head office move to the city.

The Melbourne staff memebers will report int to the management team of Julie Dormand, managing director of MercerBell Sydney, David Bell, ECD, Paul Henderson, operations director and Annette Barwell, finance director at MercerBell.

Dormand said in a statement: “MercerBell is already working with Publicis Communications clients from Sydney and there are more opportunities for us once we are on the ground.

“Bringing Nick, one of the most experienced CRM / CX people in the Australian market to Melbourne, also shows our greater commitment to adding to the local landscape.”

MercerBell’s clients include Caltex, David Jones, Foxtel, HCF, Toyota, Qantas and American Express.

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