Omni-channel communication SaaS provider Infobip launches in Aus

Cloud communications company, Infobip, has launched in Australia. The Software-as-a-Service (SaaS) and Communications-Platform-as-a-Service (CPaaS) provider offers omni-channel customer engagement, identity and user authentication as well as digital cloud contact centre solutions.

The Australian launch is part of an ambitious expansion period for the company. Infobip recently raised US$500 million to support growth and innovation initiatives.

Last year, Infobip acquired OpenMarket, a cloud-based mobile messaging solution company, which saw it established a new office in Sydney. Infobip’s offical launch in the Australian market includes plans for an additional office in Melbourne.

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