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Optus modelled rebrand on David Bowie claim strategists

Musician David Bowie was the inspiration for the recent overhaul of Optus’ brand position, according to the strategists behind it.

Speaking at the Mumbrella Entertainment Marketing Summit, associate director of brand strategy at Optus Jane Saleh and RE’s head of strategy Benjamin Harrison outlined the company’s efforts to become an entertainment company that “moves at the speed of culture, and to create culture”.

Harrison and Saleh spoke about Optus' transition to an entertainment company

Harrison and Saleh spoke about Optus’ transition to an entertainment company

“The inspiration for the brand actually came from the late, great David Bowie,” Harrison said.

“We wanted to build a brand that was like David Bowie, in that David Bowie is always himself, unmistakably himself, but he moves and evolves and changes and adapts with culture. ”

Fundamental to this new brand ethos was the redefinition of Optus’ relationship with their content partners, beginning with Netflix in early 2015.

The venture’s first creative depicted Optus in the centre of a pipe network distributing a plethora of Netflix content.

netflix-optus-bg

“It worked really well, it sold a lot, but strategically it was absolutely and fundamentally flawed,” Harrison stated. “It literally positioned Optus as a pipe, as a network, as just a utility… that powered the content but was really just sitting behind it. It was literally saying ‘Hi, we’re a commodity, please undervalue us.'”

Optus’ determination to integrate content into their brand image resulted in not only content partnerships, but entertainment-centric advertisements, beginning with the series of socially-driven ads featuring Ricky Gervais.

According to Saleh these served to distance Optus from its associations as a purely telecommunications company.

https://www.youtube.com/watch?v=waymSm5lP-k

“We needed to bring out the big guns in order to really shift this perception,” Saleh said.

“What that has given us internally, with our stakeholders, with our partners, is the credibility and trust that we actually understand the difference between a push-out of offers and content.”

Optus has since featured a string of well-known athletes and celebrities in its promotions.

“This has opened up the door for us to have the trust of partners such as Idris Elba, Vinnie Jones, Usain Bolt…they have a desire to work with us.” Saleh claimed.

 

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