CommBank uses ad to attack ‘false’ story as News Ltd apologises to CEO Ralph Norris

comm bank tele adTelegraph ralph norris front pageCommonwealth Bank has taken the unusual step of taking out full page advertisements accusing News Ltd papers of falsely creating the impression that CEO Ralph Norris did not care about the pressures faced by mortgage holders.

It followed a front page story in The Daily Telegraph in Sydney last Tuesday featuring a photograph of Norris with the headline “You can bank on losing homes”.

In the article, the paper said Norris had conceded that the bank’s now infamous 0.45% interest rate on Melbourne Cup day “will cost some of his customers their homes”. The article also appeared in other News Ltd papers across the country and online.

It contributed to an already hostile public atmosphere towards the bank which saw at least one Syndey branch vandalised with grafitti and another having its ATM set on fire in the two days that followed the story.  

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