The underused power of distinctiveness

The Choice Factory author Richard Shotton uses behavioural science to prove the untapped power of doing something different.

You slowly shuffle towards the station ticket gate, a part of the throng of passengers dressed in greys, blues and blacks. As you finally reach the turnstile your eyes are drawn towards one of the staff on duty. The man, probably in his 50s, looks like an old punk: head shaved to the scalp apart from a two-foot-tall bright blue mohawk. You wonder idly what would happen if you turned up to work with a mohawk?

Of course, you noticed the mohawk, rather than one of the hundreds of short back and sides. You’re hard-wired to notice what’s distinctive. The academic evidence for this dates back to 1933 and the experiments of a young, postdoctoral student, Hedwig von Restorff.

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