Ticketek confirms customer details ‘may have been impacted’ in cyber incident

Some Ticketek customer details “may have been impacted” in a cyber incident, the company has confirmed this week.

In a statement posted to the TEG website on Friday, the event ticketing company confirmed that while the incident relates to account holder information, “no Ticketek customer account has been compromised”.

“Since our third party supplier brought this to our attention, over the past few days we have worked diligently to put every resource into completing an investigation so that we can communicate with customers who may have been impacted, and other stakeholders, as quickly as possible,” the statement reads.

“The available evidence at this time indicates that, from a privacy perspective, customer names, dates of birth and email addresses may have been impacted.