Coles’ chief customer officer Amanda McVay to depart amid overhaul

May 29, 2025 10:24

Coles’ chief customer officer Amanda McVay will leave the supermarket giant following a restructure to its customer, retail, and marketing functions.

McVay joined Coles mid-2023, reporting to CEO Leah Weckert. She filled the position left vacant by the late Lisa Ronson.

The transition to a chief customer officer role signalled a broader remit, with a focus on a more connected customer experience. McVay led Coles’ development and execution of its marketing, brand, and consumer strategies, helping bring the brand’s group vision, purpose and strategy to life.

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Lauren McNamara

Lauren McNamara is a freelance journalist. She previously spent three years at Mumbrella, most recently as the associate editor. She left her staff role in August 2025.