Coles replaces CMO role; appoints first chief customer officer

Coles has appointed its first chief customer officer, filling the position left vacant by Lisa Ronson in 2022, Mumbrella can reveal.

Amanda McVay will join Coles in the role, arriving from the United States after the retailer completed a global search to fill the expanded remit.

McVay joins Coles after an extensive global search.

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