F.Y.I.

Ewave and Searchspring announce partnership

Ewave and Searchspring have partnered to enhance their client offering.

The announcement:

Ewave is a global independent commerce innovator that helps world-class brands create competitive advantage with commerce at core. Searchspring has been assisting Ewave clients in answering the question of “What’s next?” after implementing an ecommerce platform.

Searchspring gives ecommerce clients superpowers through enhanced search and merchandising, navigation, recommendations and insights. The company enables shoppers to easily find the right products online and enjoy curated, memorable interactions that drive improved commerce results.

In 2020, buyer expectations of online channels saw an overhaul. Existing shifts in buyer behaviours, moving from a product and commodity focus to services and experiences, were accelerated exponentially during the last year.

“The user experience is now a key differentiator, particularly for global commerce companies,” said Searchspring Head of APAC, Kate Massey. “With eWave as the global commerce innovator of choice for world-class clients and Searchspring giving merchandisers superpowers, retailers and brands have the opportunity to create best-in-class online shopping journeys that stand out from the crowd. Companies can now deliver customised, memorable engagements that create measurable outcomes.”

The partnership between Ewave and Searchspring enables clients to create high-quality, personalised interactions that improve brand loyalty. The extended offering makes for a stronger, memorable buyer journey that drives commerce results.

Ewave already has a leading presence in the APAC region as a commerce innovator. The Searchspring partnership is now strategically positioned to help brands realise the benefits of commerce at core while building on enhanced functionality to leverage ongoing improvements.

Founding Director of Ewave, Fatima Said, comments, “It’s exciting to be building our partnership with Searchspring, a company that refines the commerce journey for our clients. With class-leading search and merchandising functionality, personalised recommendations, and deep insights into buyer behaviour, Searchspring is a natural next step for clients to continue their ecommerce evolution.”

Among the Ewave and Searchspring portfolio of recognisable brands delivering better buying journeys are Kathmandu, Saladplate, and RipCurl. As the two companies continue to strengthen ties, more clients can realise the experience improvements which exceed buyer expectations, while working with robust commerce at core foundations. In a time when commerce companies have a unique opportunity to thrive, the eWave and Searchspring combined offering is set to deliver significant, lasting outcomes for clients.

Source: Ewave media release

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