Foxtel offers subscribers free access to more content and multi-screens

As part of a coronavirus (COVID-19) initiative, Foxtel is offering its subscribers free access to more channels and multi-screens while they are self-isolating.

Foxtel Group CEO Patrick Delany said the offering will hopefully improve the lives of families who are stuck in their homes during this time.

Foxtel is throwing its content doors open for subscribers stuck inside, says Delany

“We have heard from our customers that during these challenging times, one of the things that really makes a difference is being able to keep the whole family entertained, informed and connected as they settle in at home,” said Delany.

“We’re all in this together and we want them to know that Foxtel is there for them. These initiatives provide customers with an even better entertainment experience in their homes with more content, access on more screens and more data, all at no extra charge.”

Effective from today until 31 May, Foxtel customers subscribed to the relevant packages will have access to more content across Foxtel’s full range of channels and on-demand libraries, access to Multiscreen which allows two extra devices to be streaming. Foxtel Now customers will get access to Drama Extra, Docos, Pop, Lifestyle and Kids added to their Essentials, Pop or Lifestyle packs.

Also, Foxtel is giving unlimited broadband data to all Foxtel Broadband and Foxtel NBN customers who are on monthly data allowances for streaming and home internet without limits.

The initiatives are available to Foxtel customers including those who subscribe to Foxtel through Telstra and Optus.

“With these changes, we are making thousands of hours of additional live and on demand content available to our customers. I want to acknowledge the support we have received from all our content partners to make this happen including Discovery, BBC Studios, ViacomCBS, Turner, NBC Universal and National Geographic,” said Delany.

“This is also a time when staying informed is more important than ever. All our customers will have access to Foxtel’s full range of news services including Sky News and the dedicated Sky News COVID-19 news channel along with international news from CNN, FOX News, BBC World News, Sky News UK, CNBC and Bloomberg Television.

“Our call centres are working hard to prioritise callers with an immediate need and we appreciate our customers’ patience and support as we navigate the current challenges ourselves.”

Customers do not need to activate the changes, with the additional tiers of content, multiscreen and unlimited broadband opened up by Foxtel this morning. Foxtel has urged customers to visit support pages for non-urgent queries and keep the service lines for people with immediate need during this time.


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