Operations Manager
OPERATIONS MANAGER:
Job Status: Full Time, Ongoing
Location: South Melbourne
Salary: To be decided on applicant
Applications Close: Friday 17th October 12 Noon.
Role Enquiries: dave@chocolatestudios.com.au
We are an organisation where creativity, collaboration and innovation are valued, supported and respected.
ABOUT CHOCOLATE STUDIOS
Chocolate Studios is a fully integrated creative and production agency based in South Melbourne. We work with household name brands across diverse industries, delivering premium advertising campaigns with speed, precision and true collaboration. With our entire creative and production team under one roof, we are uniquely positioned to provide clients with work that inspires, connects, and drives results.
As we continue to grow, we remain committed to fostering a culture where our people can thrive, develop their skills, and make a meaningful contribution to the success of our clients and our agency.
YOUR NEW ROLE
We are seeking an Operations Manager to play a central role in shaping the future of Chocolate Studios. Working closely with the CEO, this role will combine operational leadership, team development, client excellence, and new business growth.
Responsibilities include:
* Overseeing operations across creative and production.
* Building a positive and collaborative team culture, with a focus on professional development.
* Driving new business opportunities and contributing to strategic growth.
* Maintaining and strengthening client relationships, ensuring service levels remain best in class.
* Guiding the adoption of emerging tools and technologies (AI, tech & production capability) to keep the agency future ready.
ARE YOU THE ONE?
We are looking for a professional who can:
* Demonstrate extensive experience in the advertising or production industries.
* Balance creativity with operational and commercial priorities.
* Manage teams of diverse personalities and inspire them to deliver their best.
* Build trusted relationships with clients, creating win–win outcomes.
* Bring passion for business development and the fresh opportunities it creates.
* Maintain an unwavering focus on detail, service, and quality.
THE PERKS
Chocolate Studios gives you access to a range of benefits including:
* Competitive salary package with good opportunities for progression.
* A collaborative, in-house team environment where creativity and operations work side by side.
* Direct influence on the direction and growth of the agency.
* Opportunities to work with a diverse mix of industries and recognised brands.
* Central South Melbourne location with a supportive and energetic workplace culture.
EQUITY AND INCLUSION
At Chocolate Studios, we believe creativity thrives in diverse environments. We welcome applications from all backgrounds and encourage candidates who may not tick every box in the role description to apply. What matters most is your ability to lead, inspire, and grow with us.
Interested?
SOUND LIKE YOU? APPLY NOW
Please submit your CV and cover letter via email.
dave@chocolatestudios.com.au
In addition, if you can let us know the following…
1. What interests you about this role, and why do you want to work at Chocolate Studios?
2. Can you share an example of how you have successfully managed or mentored a team within a creative or agency environment?
3. What excites you most about driving new business opportunities, and how have you approached this in the past?
To be eligible to apply for this position, applicants must have existing Australian work rights.