SYD Account Manager (Social & Content) $80k-$100k

– Influencer & Brand-Focused
– $80k-$100k
– SYD CBD (Hybrid)

We’re looking to urgently fill a role within a marketing agency that keeps winning new business! This Sydney-based marketing agency specialises in managing content creators across various digital platforms (TikTok, YouTube, IG).

This group of forward-thinking individuals is at the forefront of driving innovative, influencer-driven campaigns across major social platforms. If you have previous experience in connecting brands with top-tier influencers and creators to produce completing content – READ ON!

The Opportunity:

– Support the APAC Client Services Director & mentor/ manage two juniors
– Directly manage client relationships, ensuring seamless project execution, and driving account growth
– Be the main point of contact for key clients, leading kick-off calls, overseeing day-to-day communications, and ensuring exceptional service delivery
– Working closely with the Account Director and internal teams, you’ll help bring campaigns to life while identifying opportunities to expand client partnerships
– From tracking budgets and timelines to maintaining brand consistency, you’ll ensure every detail is managed with precision
– Attend and lead weekly WIP meetings with clients, providing strategic updates and maintaining alignment across projects
– Drive revenue growth YOY across key clients, identifying opportunities to expand partnerships and increase profitability
– Respond to all client briefs, leading internal teams to develop compelling proposals that drive business growth
– Identify and pursue upselling opportunities, expanding client engagement and maximising revenue potential
– Oversee quoting, budgeting, and commercial discussions, ensuring financial efficiency and profitability
– Maintain consistent client communications and service standards across all accounts, ensuring a seamless experience
– Develop a deep understanding of each client’s brand, history, and strategic objectives, acting as a brand expert within the team
– Keep track of past projects, creator preferences, and campaign learnings, ensuring effective talent alignment
– Oversee project administration, including setting up jobs in
Notion and ensuring proper documentation (campaign managers to complete details)
– Manage procurement processes, PO requests, and invoice tracking, ensuring smooth financial operations
– Handle client agreements, ensuring compliance, accuracy, and timely execution.

You:

– Live in Sydney and have full working rights
3-5 years experience working in an Account Manager role across social platforms
– Proven track record of success in account management and revenue generation
– Understanding of the Australian digital media landscape, including influencer marketing and content creation’
– Strong analytical and problem-solving skills
– Excellent communication, interpersonal, and presentation skills
– Ability to build rapport and establish trust with clients
– Proactive and results-oriented approach
– Highly organised and detail-oriented
– Strong understanding of social media platforms within the Australian context
– Ability to work independently and as part of a team
– Please note: salary listed is a guide only.

Sydney 2000

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