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Magical elves take centre stage in Coles’ Christmas campaign for 2024

This is part of Mumbrella’s 2024 Christmas campaign coverage. Click here to see other articles in the series. 

Coles has released its 2024 Christmas campaign featuring magical elves eager to make Australians’ holiday meals as delicious as possible, via Smith St (part of DDB Group Melbourne).

The supermarket giant’s latest holiday platform uses a 45-second spot that sees a young boy ask his grandfather a question about their gathering’s ham. The grandfather then explains that the elves – Coles employees – are the answer to the boy’s question.

The film goes further to show the elves in different settings, demonstrating their expertise in procuring the best ingredients from Coles’ “network of dedicated Aussie farmers, growers and suppliers” to ensure that peoples’ Christmases have the best food.

“Christmas is all about sharing delicious food together with the people you love. It’s great to be able to spread a little magic on the occasion,” said Smith St chief creative officer, Psembi Kinstan.

The campaign leverages a vast number of touchpoints on different channels, such as earned, owned and paid media, as well as in-store.

At the same time, its messaging revolves around “the quality and value of Christmas centrepieces”, citing the supermarket’s seafood products, desserts, mangoes and hams.

“Christmas is a time of magic, joy and coming together with family and friends but we know it can also be a busy and stressful period for customers,” added Coles’ head of brand, media and content, Bianca Mundy.

“This Christmas, Coles is helping Aussies deliver a delicious Christmas with an exciting range of easy and affordable products for every table.”

Credits

Agency: Smith St

Client: Coles

Chief Customer Officer: Amanda McVay

General Manager – Brand, Digital and Media: Kate Bailey

Head of Brand, Content & Media: Bianca Mundy

Head of Performance & eCommerce Marketing: Lauren Shepherd

Senior Marketing Manager: Jessica Mitchell

Senior Marketing Manager: Patrick Breen

Marketing Manager: Brinley Ryder

Media Manager: Stephanie Krstevski

Marketing Manager eCommerce: Rhys Portbury

Social Media Manager: Elle Gardiner

Content & Audience Manager: Caitlyn Shiel

Content Coordinator: Sarah Wearne

Senior Insights Manager: Alannah McColl

Customer Insights Manager: Phoebe Chapman

Production Company: The Producers

Director: Matt Kamen

DOP: Crighton Bone

Producers: Noelle Jones, Georgia Rankin

Post Production: Arc Edit

Offline Edit: Graham Pereira

Online Edit: Eugene Richards

Sound: Bang Bang Studios – Sam Hopgood

Music Master: LevelTwo

Photography: Jesper Nielsen

Content Agency: Medium Rare

Claire Bradley: General Manager of Coles Group

Sarah Bush: Head of Content Strategy & Insights

Aimee Chappell: Social Lead

Jacqui Kwong: Editor

Sarah Geelan: Deputy Editor

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