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Opinion | Features
My memo to your boss
So let me guess?
You really want to come to Mumbrella360, but you’ve got to justify the time and cost to your boss?
Good news! I think I can help.
Woz not great
In this guest post Tony Prysten argues that the thousand dollar price of seeing out-of-touch Apple co-founder Steve Wozniack on his Australian tour was a waste of money.
This week, for the cost of two iPads (yep, two) I went to the Woz Live conference in Melbourne. I was not impressed.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.

Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
According to industry experts Encore spoke to, the key elements that define transmedia can be summarised as follows: platform, time, audience, adaptation, and creative collaboration.
Innovation is the remedy for the ailing magazine industry
With magazine circulations plummeting, FHM closing and rumours rife on future ownership of ACP Magazines, Paul Merrill says the only way forward is launching new titles.Eight years ago in the UK, nearly a quarter of all magazine sales came from magazines that were less than four years old. In Australia, the figure was slightly lower, but still significant. Today, the situation is very different. For a start there are so few new magazines. Yes, Masterchef briefly flared, and Top Gear made an initial impact. But Grazia and Alpha fizzled, and now ACP has shelved their plans to launch Elle.
More than a game: broadcasting the Olympics
The 2012 London Olympics will be the biggest televised sporting event of our time. Brooke Hemphill discovers the logistical challenges and technical requirements of producing the event.
From July 27 to August 12, the Australian media will go sport crazy as the Games of the XXX Olympiad, aka the 2012 London Summer Olympics, unfold. The games will be the most televised sporting event of our time as broadcasters look to master every manner of technology at their disposal.
The Voice - Australia's best example yet of social TV
I am an addict of Channel Nine’s hit show The Voice. Such is the extent of my addiction I seriously think my housemate might kick me out of our apartment for the semi-frenzied yelling and tweeting that ensues in our lounge room each time the show airs.It’s the first time in almost three years that such disagreement has resulted in less than civil behaviour towards one another, and it’s made me think it might be a microcosm of the large volume of online debate about the show and, correspondingly, an explanation for its success as a social TV experience.Why brands are the US Army - and culture jammers are the Viet Cong
In this guest posting, Dave Burgess, who painted ‘No War’ on the Sydney Opera House, claims that ‘amoral’ advertisers have copied his idea.
Culture jamming is a 28-year-old term coined by the San Francisco-based band Negativland, who declared that the ‘Studio for the cultural jammer is the world at large’.
Branded content is dead. Long live branded content
In this guest posting, Anthony Freedman argues why branded content is making a comeback.
A few short years ago, probably concurrent with the advent of the PVR, a new term emerged within the marketing communications industry; branded content. This was really synonymous with advertiser funded TV shows where programming was created by brands and deals struck with networks to broadcast them.
There were varying degrees of success with this model.
Shock advertising: 30 ads that would give Australia's ad watchdog a coronary
Is shock an underused weapon in Australian advertising, asks Robin HicksToday, Sydney agency The Cabana Boys used an image of a mouth sewn together to shock people with the idea that problem gamblers lie to conceal their habit. Is it the most disturbing image ever? No. Will it get banned by the Advertising Standards Bureau? No. But it did make me wonder why shock is not used more often in Australia – and not just by charities and government bodies. (WARNING: NSFW)
The making of ratings blockbuster The Voice
Jason Mountney goes on the set of Channel Nine’s talent search series, The Voice, to see how the format, based on an international franchise, has come together. What ingredients have gone into making this certified hit that’s rated more than two million viewers on three consecutive nights?
Mike Goldman has one of the toughest jobs on the set of the Nine network’s new talent show, The Voice. He not only has to narrate the show, but also keep the audience from losing their enthusiasm as they realise shooting TV programs takes a lot longer than the one-hour bursts they see in their lounge rooms. A lot longer.
Nine problems stopping The Global Mail from getting an audience
While it’s a shame The Global Mail has failed to make an impact on the media landscape, the signs have been there for some time.I love the concept of a well resourced, philanthropically-funded independent news site. Anywhere in the world, that’s a rare and wonderful thing. In Australia even more so. So I hope that Grame Wood gets to see his investment make a difference.
And I have no inside info on whether Monica Attard’s sudden departure is linked to the site’s failure to find an audience so far.
Regardless, here are nine areas they can easily start to address:
Journalism’s new model?
Does the launch of philanthropically funded news site The Global Mail signal a new era for journalism or is the model destined to be a passing fad, asks Cathie McGinn in this article first published in Encore magazine.With little fanfare, philanthropically funded news site The Global Mail launched in February this year.
The online-only title received a generous five-year funding commitment from businessman Graeme Wood, founder of accommodation website wotif.com, who donated $15million.
Five things that make a great suit
In this guest posting, Gareth Collins argues that the role of a great account manager is to make the work betterI’m surprised at how many suits I meet who don’t know their role in the advertising business. The question ‘what does an advertising account manager or director do?’ is frequently met with answers such as project manager, relationship manager, plate spinner or go between … and those are the nice ones.
Success is judged on the ability to manage a process, be strong administratively and get stuff done. And while a good suit needs to do all of these things brilliantly, if these are the traits that define a great suit, then I’m in the wrong job.
What the hell is transmedia?
From advertising campaigns to online video series, the term ‘transmedia’ gets quite the work out. But what does it actually mean? Cathie McGinn trawls the media landscape for a definitive definition.
Transmedia, all media and multiplatform are terms often used interchangeably when referencing modern storytelling techniques. Yet, depending who you speak to, there are distinct differences between them.
The top seven...most patronising pieces of communication
Sometimes brands have big ideas. Sometimes marketers get so caught up with a grandiose idea that instead of finding engaging ways to sell breakfast cereal, they start to believe their own rhetoric. And sometimes it’s just lazy marketing. Here are my top seven inadvertently patronising pieces of communication…
1) Last night thousands of women gathered in Sydney’s Centennial Park to take part in She Runs the Night, an event created by Nike.
How Twitter can trash a brand’s reputation in hours
If you doubted the power of Twitter to impact on brands in mere hours, check out this cautionary tale on book seller Amazon.
Anyone who was on Twitter over the easter weekend probably saw the hashtag #amazonfail, and followed a link to find out more. In hours the online bookseller has been redrawn as homophobic. Regardless of the issues involved, the power of social media to hurt a brand – and the need to respond quickly – has been more than demonstrated. As The Inquistr puts it:
“PR disasters on a Sunday are always a little rough, and no doubt that the Amazon PR team has been caught off-guard. They’ll no doubt try to spin a better story in the coming days to explain their homophobic “glitch,” but it may be too late.”
And at about the same time, I saw another tweet, linking to this scathing Qantas customer site.
It’s a dangerous time for brands.
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Comments
14 Apr 09
3:37 pm
Scary times, but also hilarious times.
Last week on a whim I typed in “internet banking” into Twitter search and got pages of ranting, furious customers. Same thing with any ISP brand – the tweets made Whirlpool look like Disneyland.
Companies are monitoring Twitter as impromptu brand surveys, (eg. 54% tweets mentioning your {insert brand} were negative vs. positive) because as the Motrin people found out, Twitter is a massive brand amplifier and sometimes you can’t just ignore or deflect criticism.
14 Apr 09
4:08 pm
There have always been people shitcanning brands to whoever will listen, it’s amusing that this is being painted as a new phenomenon.
15 Apr 09
12:14 pm
I agree Ben disgruntled customers have been doing this for years, I personally set up a website that hammered europcar (europaCrapCars) and I even went to the trouble to put the link on their Wiki – it was there for 3 months before they removed it.:)
The point is and I think everyone will agree; the difference now is the time it takes and the millions you can reach is so quick when you want to vent your spleen, that’s the bloody scary bit for clients
15 Apr 09
1:08 pm
It is ‘a dangerous time for brands’ that don’t appreciate the importance of investing in the elements that improve and cement the brands relationship with the consumer, from product quality to communication. What is common is that when the brand is weak it’s the brand’s fault, when the brand is strong it’s the retailers fault, the consumers willingness to forgive strong brands is universally applicable and incredibly powerful so long as, like any gardener will tell you, it’s continually nurtured and cherished. You reap what you sow.
15 Apr 09
1:46 pm
Everyone complains about Telstra but they are still #1 for phone / web..
go and have a cry with your bad customer experience to someone who cares
15 Apr 09
3:20 pm
Interesting to know what brands will do with Twitter. The noise that is out there can make some waves that could negatively impact brands.
Amazon needs to do something. Can they “spin” this to be positive? Possibly? However, they need to respond, as all brands do, when they are under attack.
How brands choose to respond is the tough thing to work out, and that is before they even start to execute a response!
15 Apr 09
4:13 pm
A smart company would implement a confidential marketing policy to tweet positively about their brands. Much like the political parties do.
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