Branded scents could bring customers closer than ever before

Our sense of smell connects us to memory, nostalgia, hunger and longing. So by unlocking the power of that with branded scents, companies have a chance to get closer to their customers than ever before, argues Paul Findlay.

Scent is so important to shaping how we taste, feel and remember experiences. It is scientifically proven to be a significant factor in altering mood, making people feel better and even increase productivity.

And with the progress of technology and what we know about this powerful sense, it’s time for brands to embrace it wholeheartedly.

Branded scents have been around for years

The science of smell

The sense of smell comes from special cells (called olfactory sensory neurons) high inside the nose, which connect directly to the brain. In essence, smells are directly hardwired to our biology. They can arouse emotions and memories even without us knowing, calling up powerful responses like nostalgia, longing, lust, hunger or fear.

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