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David Jones takes first steps in social media

David Jones is making its first serious play in social media, launching a Facebook page and Twitter account this week. The retailer is aiming for 70% of content on its social platforms to be user generated by the end of the year.

Initially targeting those who have David Jones store cards, David Jones American Express credit cards and who use the David Jones website, phase two will see the company open up its social media platforms to all customers around its new collection in August.

An online store will be housed on its Facebook page sometime next year.

Georgia Chewing, DJ’s general manager, digital marketing and e-tail, told Mumbrella that content on its Facebook page and Twitter accounts will initially focus on fashion, then cover content on style and trends.

Both platforms are being developed by Aegis Media-owned digital agency Visual Jazz.

“Our Twitter stream will be about delivering soundbites. A much larger volume of content will be delivered via our Facebook page,” she said. 

On whether DJ’s had been late to enter social media, she added: “It’s about getting it right rather than launching for the sake of it. This has followed an indepth assessment of the role social media has a role to play in the wider marketing mix.”

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