Mumbrella masterclass for community managers

Tim Burrowes

July 12, 2011 11:19

Mumbrella is to hold a half day masterclass aimed at developing skills in the relatively new role of community manager.

The session – to run in Sydney on Thursday August 4 – is aimed at those working directly for brands or at agencies that moderate online communities.

Organised by Kim McKay of Klick Communications, speakers include Nicola Swankie, content and social director at The Conscience Organisation.

Swankie will be speaking on how to begin connecting with consumers and the best platforms to use. Among the services examined will be the new Google+, Facebook, Twitter, YouTube and WordPress. She will also offer successful examples and examine the measurements that should be put in place to measure a brand’s success when building a community.

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Tim Burrowes

Tim Burrowes is the publisher of Mumbrella and Unmade. He co-founded Mumbrella in 2008 and sister title Unmade in 2021. He's worked in the UK, Middle East, Asia & Australia and has specialised in writing about the communications world for the last 25 years. He wrote the book Media Unmade, published in 2021, and became the presenter of MediaLand on ABC Radio National in 2025.