Steve Brennen, formerly Uber’s local marketing lead, joins Zip as chief customer officer

Two days after it emerged he was leaving Uber as its APAC director of marketing, Steve Brennen has been announced as buy now pay later company Zip’s new chief customer officer.

Zip is also appointing Patrick Collins, previously SVP product and engineering at Moovweb, as chief product officer. Both positions are newly-created.

Brennen joins from Uber

Brennen headed up marketing across key markets at Uber including Australia, New Zealand, Japan, Korea, Taiwan and Hong Kong. Zip confirmed he is also still chair of the Association for Data-driven Marketing and Advertising (ADMA), which was acquired by the Australian Computer Society last month.

“Zip is a dynamic challenger brand with tremendous opportunity to disrupt the market and change the way we pay,” Brennen said of his new role.

“I’m thrilled to join the talented and passionate team at such an exciting time – as the business scales in Australia and looks to global expansion. As we continue to innovate, I believe we have a unique opportunity to enable millions of consumers and retail partners to make better payment decisions.”

Collins has 12 years’ product development experience in Silicon Valley. He moved to San Francisco in 2008 as the founder of tech startup 5th finger. Before that, he was a founding technical member of Fairfax Digital, launching Domain, the Sydney Morning Herald and the Australian Financial Review online.

“I’m very excited to be joining Zip, particularly at such a critical time in the company’s growth trajectory. I look forward to scaling out the product team and working with them to drive Zip’s international expansion – ensuring we realise our mission to become the first payment choice everywhere, every day,” Collins said.

Collins lived in San Francisco for 10 years

Zip recently entered into an agreement to acquire tech platform Part Pay and SME lender Spotcap. The acquisitions, Zip said, will give it access to the New Zealand, UK, US and South African markets, while the additions of Brennen and Collins will lead this growth.

“It’s great to welcome both Steve and Patrick at such an exciting time for Zip as we transform from a local fintech to a global growth story,” said Zip co-founder and CEO, Larry Diamond.

“We have ambitious plans ahead for both product and marketing, and for that we need seasoned, evangelical leaders who can co-found the next chapter in our book. Our mission is to disrupt the broken credit card industry with a payments solution that meets the demanding needs of our users – in Steve and Patrick, we have found two exceptional leaders who will help us achieve that goal.”


Get the latest media and marketing industry news (and views) direct to your inbox.

Sign up to the free Mumbrella newsletter now.



Sign up to our free daily update to get the latest in media and marketing.