News

The ABC discovers cause of mass radio outage

The ABC has gotten to the root cause of a massive radio and audio outage that saw its network taken off air on Monday morning.

The outage was first detected around 8am on Monday morning, with Radio National, the ABC Listen app, and youth network Triple J off-air for over an hour, along with a number of regional and capital city stations.

An ABC spokesperson told Mumbrella just before 9am the broadcaster was “aware of an issue” impacting its radio network and was “working to understand and resolve the issue as soon as possible”.

As of 11am, an ABC spokesperson confirmed to Mumbrella “the majority of services” were back up, however some of the ABC’s services were still down at 5pm.

“The ABC has progressively restored most audio services that suffered outages earlier today,” a spokesperson from the ABC told Mumbrella on Monday evening.

“Work is still underway on any continuing disruption as well as the underlying causes.”

The ABC said the outage “is understood to have resulted from updates to the core router which provides audio from the studios to the transmitters and digital services.”

Mumbrella has submitted queries to radio engineers in an effort to understand the signifance of the router failure. We will keep you updated.

The ABC said the outage did not impact any of its emergency broadcast services.

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